Can you give us what are all the email clients do you have and what is the
default email handler (you can check this in Internet options| Programs).

Also when the issue occurs, does double clicking on any saved email opens
properly in the email application

--
Loganatr [MSFT]
Microsoft Printing, Imaging and Fax Team
This posting is provided "AS IS" with no warranties, and confers no rights.
Please do not send email directly to this alias. This alias is for newsgroup
purposes only.'



"Russ Valentine [MVP-Outlook]" wrote in message
...
You're the first to report it. I can't reproduce it.
List the steps to repro more accurately or we can't do a thing. Am I to
assume you are trying to forward a received Fax as an email? If so, from
what folder?
--
Russ Valentine
[MVP-Outlook]
wrote in message
...
Fax console, tool bar, "mail to"
-----Original Message-----
To what "mail to" button are you referring?
List the precise steps and applications you are using.
--
Russ Valentine
[MVP-Outlook]
wrote in message
.. .
Windows XP, Office 2002 SP3.

I have been using the fax console for about a year now.

From time to time the "mail to" button becomes grayed
out
and I am unable to email the faxes to my outlook.

Shutting down all programs and rebooting the computer
solves the problem but takes time.

Any thoughts as to why the button becomes grayed out
and
how it can be made available without rebooting would be
appreciated.


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