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Old September 7th, 2006, 08:00 PM posted to microsoft.public.outlook.contacts
Brian Tillman
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Posts: 21,988
Default .nk2 file when using an exchange server?

wrote:

I started a new job recently, and noticed right away that when I quit
Outlook 2003 then restarted it, all my autocomplete information was
gone. The autocomplete feature works for Outlook 2003, but only
saving the addresses/nicknames/whatever that I use in a session.
They're dumped once I quit Outlook.


This is a sign of a damaged mail profile. Create a new one, rename your NK2
file to match the new mail profile name, and it should work again.

Did some digging and learned about the .nk2 file. But I guess we have
an Exchange server at my office, and my PST file is located on the
server, not on my local computer.


People using Exchange often don't have PSTs.

Our administrator says that I can
get the autocomplete to work by making a profile that keeps my Outlook
stuff on my computer - but I'd then lose the data if the computer
crashed. Is this true?


It has nothing to do with where Outlook keeps the data. Your administrator
has incomplete understamding of the autocompletion feature.

That is, is it not possible to have
autocomplete stuff saved upon quitting Outlook if your mailbox resides
on a server?


Certainly it's possible.

I cannot find a .nk2 file for myself either on my machine or on the
server. I know where it's supposed to be on my machine, but where
would it be on the server?


It's always on your client machine, in %AppData%\Microsoft\Outlook. Open
Windows Explorer and enter that string in the Address field. Click Go.
It's a hidden folder.

Or more importantly, how would I make my autocomplete not lose its
cache every time I quit Outlook?


Broken mail profile.
--
Brian Tillman