Have you expanded the chevrons? If there are too many icons to fit the space you
will need to expand. This will be especially true if you are using a laptop. The
first time you use a command it will stay visible. How are you customizing? Are
you dragging the command icon to a toolbar?
Are you using a trial? I don't see this in my 2007. Does this happen in Word?

--
Mary Sauer MVP
http://msauer.mvps.org/

"Joyous Quilter" Joyous wrote in message
...
I have MS Office 2007 and using Publisher to produce a Newsletter. I have
tried repeatedly to customize my toolbars to make certain tasks simpler.
Every time I close the program and relaunch, all the customizing I have
previously done has gone. It seems like the customization is temporary to the
current session which is really very irritating! I have even created new
toolbars and loaded with buttons that I frequently use, but these too have
apparently vanished with each new session. Has anyone else experienced this?
Does anyone know how to make these changes remain beyond the current session?
I have never had this problem with previous versions (and I've been using MS
Office since it's inception!).