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Old April 2nd, 2010, 09:22 PM posted to microsoft.public.outlook.contacts
Russ Valentine
external usenet poster
 
Posts: 1,155
Default Emails don't find contacts in restored Outlook

That information is posted here daily:
Take a look at these pages for info on Outlook data backup or transfer:
http://www.slipstick.com/config/backup.htm
http://www.howto-outlook.com/Howto/backupandrestore.htm
http://office.microsoft.com/en-us/as...771141033.aspx

Note that some of the information on the Microsoft page is outdated and
contains errors, particularly when applied to Outlook 2003 or 2007.
Specifically:
1. Ignore any advice to copy your PST file to Outlook's default location to
connect it to your profile. Doing so will often corrupt your Outlook
profile. Copy it
anywhere BUT the default location and then open it within your Outlook
profile.
2. Ignore any advice that tells you to use export or import to transfer
Outlook data. That has never been sound advice, but the process has become
too deeply flawed to be of any use.
--
Russ Valentine
"Mike Row Soft" wrote in message
...
It was done by a computer "technician."

Please explain it to me again, in simple, "for-dummies" steps.

Thanks!

"Russ Valentine" wrote:

Then you corrupted your profile. That's what happens when you import your
Outlook data.
Do as I suggested. Create a new profile and migrate your data properly by
opening it, not importing it.
--
Russ Valentine
"Mike Row Soft" wrote in message
...
I did the whole process twice again, this time going into properties.
It
was
never disabled. It just doesn't work.

"Brian Tillman [MVP-Outlook]" wrote:

"Mike Row Soft" wrote in
message
...

OK, so I went into Email Accounts/View or Change Existing
Directories
or
Address Books/Change. I see two options, both Contacts: Personal
Folders.
Regardless of whether I choose the first or the second, I STILL get
the
error
message when I launch the Address Book from the Inbox or an open
email.

Did you restart Outlook afterward? Remove them both, then stop and
restart
Outlook. Then go back to the Contacts properties and reenable it as
an
address book. The Address Book interface should be OK after that.
--
Brian Tillman [MVP-Outlook]

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