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Old April 16th, 2009, 11:23 PM posted to microsoft.public.outlook.contacts
Russ Valentine [MVP-Outlook]
external usenet poster
 
Posts: 1,106
Default Addresses in Outlook Address Book not being recognized

Question has been answered here countless times. You did not read previous
posts. You provided no information that would permit a reply to your
situation. You didn't even post your Outlook version. Read the entire list
of possibilities, pick the one that fits your situation, and follow the
directions:

It is not unusual for the Outlook Address Book to “lose track” of the
connection to its Contacts Folder when you move or import your PST or update
your Outlook version or operating system. Use the following steps to reset
the connection. Note that in some instances you may actually have to remove
the Outlook Address Book completely from your Profile, close Outlook, and
then re-add it before you can get it to work.

For Outlook 2000, Corp/Workgroup:
Go to Tools Services. Make sure the Outlook Address Book service is
listed. If not, add it. Next, R click on the Contact folder or folders you
want the OAB to display, choose "Properties", go to the Outlook Address Book
tab and check the "Show this folder as an E-mail address book" box. You may
also need to go to Tools Options Addressing Tab and choose to show your
Contacts folder.

For Outlook 2002/2003:
Make sure the Contact folder is enabled as an email address book. Right
click the Contacts folder, choose Properties then Outlook Address Book. Is
the box to enable as email address book checked?
If this is grayed out...Go to Tools | Email Accounts, choose View or change
existing directories or address book. Is the Outlook Address Book present?
If it isn't listed, add it and close and restart Outlook. If it is listed,
then remove it and close then restart Outlook and repeat these steps to add
it.

For Outlook 2007, you add and repair the address book service using a
different steps:
Tools Account Settings Address Book Tab. Is the Outlook Address Book
present? If it isn't listed, add it and close and restart Outlook. If it is
listed, then you can no longer repair this service by removing and re-adding
it. Instead you must create an entire new Outlook profile from scratch and
add the Outlook address book service to it.

More details available he
http://support.microsoft.com/default...Product=ol2002
--
Russ Valentine
[MVP-Outlook]
"CGRetiree" wrote in message
...
When I try to create an email and click on the "To" to select an address,
I
get the following message: "The address list could not be displayed. The
Contacts folder associated with this address list could not be opened; it
may
have been moved or delete, or you do not have permissions."

When I click on the "Contacts" button in the Folders bar, it lists all my
addresses.