That never works. Creating a new profile often does. Be sure you repair your
PST file before you use it in the new profile.
--
Russ Valentine
"HJ" wrote in message
news
Thank you for taking the time to send such a detailed response. I was
able
to follow every step. I had no forms in that file but I deleted it
anyway.
Still no luck. I'm wondering if it would be a good idea to reinstall the
program.