Here's the problem you may be seeing and a solution for Windows 2000 that is
NOT a solution for Windows XP because the XP Fax Service can only run under
the System account:

http://support.microsoft.com/?kbid=239888
Fax Service Does Not Use Dialing Rule Calling Card Information

More info he

http://www.slipstick.com/addins/services/winxpfax.htm
Windows XP Fax

Hal
--
Hal Hostetler, CPBE --
Senior Engineer/MIS -- MS MVP-DTS -- WA7BGX
http://www.kvoa.com -- "When News breaks, we fix it!"
KVOA Television, Tucson, AZ. NBC Channel 4
Got Blues? - www.badnewsbluesband.com

"Marc Bressman" wrote in message
...
Hal,

Thanks for the reply. I was using the correct "international format" to
send the fax, but you kind of lost me regarding per-user settings vs.
system
account settings. Can you explain what you meant by that?

Thanks!


"Hal Hostetler [MVP DTS]" wrote in message
...
the Windows XP Fax service will not process dialing rules unless the
phone
number to which you are sending the fax is in "international format."
Details on how to use international format to invoke dialing rules are
available he


http://support.microsoft.com/?kbid=318575
Dialing Rules May Not Be Applied to Tools Such as Fax
http://support.microsoft.com/?kbid=247192
You Must Enter Telephone Numbers in Canonical Form in Order to Use
Dialing
ules
http://www.slipstick.com/config/olphone.htm
Microsoft Outlook Phone Numbers

If your Calling card settings are part of the per-user settings, you're
out
of luck with Windows XP Fax. The XP Fax Service can only run under the
System account, so per-user settings are not available to it.

Hal
--
Hal Hostetler, CPBE --
Senior Engineer/MIS -- MS MVP-DTS -- WA7BGX
http://www.kvoa.com -- "When News breaks, we fix it!"
KVOA Television, Tucson, AZ. NBC Channel 4
Got Blues? - www.badnewsbluesband.com

"Marc Bressman" wrote in message
...
Hi,

I currently use Windows XP SP1 with Outlook 2003 and Microsoft Fax
Service
(I also have WinFax 10 installed but don't really use it and think I
might
just uninstall it). I'm wondering if there is a way to use Dialing
Rules
when sending a fax from Outlook 2003. I have two locations set up
(home
and
home w/calling card) and would like to sometimes be able to send the
fax
from the home w/calling card location so that I can use the calling
card
and
not end up paying for long distance. Anyone have any idea how to do
this?
Thanks for the help!

- marc