July 24th, 2004, 05:47 AM
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Using Dialing Rules when Sending Faxes in Outlook 2003
Anyone have any ideas why you can use different dialing rules locations when
sending faxes through the Microsoft Fax Console but not when you send them
via Outlook...or is there some way that I am just missing? Thanks!
"Marc Bressman" wrote in message
...
Here is where I'm getting confused.
From what I understand of what you're saying, per-user settings such as
calling cards and other settings that are input in dialing rules cannot be
used with the Fax Service and while there was a work-around to use these
in
Windows 2000 there is no longer any work-around to use them in Windows XP.
However, if I attempt to send a fax from the fax console, there is a
wizard
that guides me through sending the fax, and in that wizard I can change
the
dialing rules location to one in which I've set up a calling card, and
then
the fax actually dials the calling card first. Therefore, I'm wondering
if
there is any way this can be accomplished when sending a fax using
Outlook.
If not, is there any way to input pauses in the fax number within Outlook?
Also, just out of curiosity, what do you use to track, read, and respond
to
newsgroup messages? I am currently using Outlook Express, but its a bit
difficult to use it to track my sent messages for replies so I know when
my
questions have been responded to. Do you have something that might work
better for this? The perfect solution for me would be something that
would
email me when a reply has been posted to one of my messages...any ideas?
Thanks!
- marc
"Hal Hostetler [MVP DTS]" wrote in message
...
Here's the problem you may be seeing and a solution for Windows 2000
that
is
NOT a solution for Windows XP because the XP Fax Service can only run
under
the System account:
http://support.microsoft.com/?kbid=239888
Fax Service Does Not Use Dialing Rule Calling Card Information
More info he
http://www.slipstick.com/addins/services/winxpfax.htm
Windows XP Fax
Hal
--
Hal Hostetler, CPBE --
Senior Engineer/MIS -- MS MVP-DTS -- WA7BGX
http://www.kvoa.com -- "When News breaks, we fix it!"
KVOA Television, Tucson, AZ. NBC Channel 4
Got Blues? - www.badnewsbluesband.com
"Marc Bressman" wrote in message
...
Hal,
Thanks for the reply. I was using the correct "international format"
to
send the fax, but you kind of lost me regarding per-user settings vs.
system
account settings. Can you explain what you meant by that?
Thanks!
"Hal Hostetler [MVP DTS]" wrote in message
...
the Windows XP Fax service will not process dialing rules unless the
phone
number to which you are sending the fax is in "international
format."
Details on how to use international format to invoke dialing rules
are
available he
http://support.microsoft.com/?kbid=318575
Dialing Rules May Not Be Applied to Tools Such as Fax
http://support.microsoft.com/?kbid=247192
You Must Enter Telephone Numbers in Canonical Form in Order to Use
Dialing
ules
http://www.slipstick.com/config/olphone.htm
Microsoft Outlook Phone Numbers
If your Calling card settings are part of the per-user settings,
you're
out
of luck with Windows XP Fax. The XP Fax Service can only run under
the
System account, so per-user settings are not available to it.
Hal
--
Hal Hostetler, CPBE --
Senior Engineer/MIS -- MS MVP-DTS -- WA7BGX
http://www.kvoa.com -- "When News breaks, we fix it!"
KVOA Television, Tucson, AZ. NBC Channel 4
Got Blues? - www.badnewsbluesband.com
"Marc Bressman" wrote in message
...
Hi,
I currently use Windows XP SP1 with Outlook 2003 and Microsoft Fax
Service
(I also have WinFax 10 installed but don't really use it and think
I
might
just uninstall it). I'm wondering if there is a way to use
Dialing
Rules
when sending a fax from Outlook 2003. I have two locations set up
(home
and
home w/calling card) and would like to sometimes be able to send
the
fax
from the home w/calling card location so that I can use the
calling
card
and
not end up paying for long distance. Anyone have any idea how to
do
this?
Thanks for the help!
- marc
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