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Old March 10th, 2010, 06:58 PM posted to microsoft.public.word.mailmerge.fields
VerumSeeker
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Posts: 1
Default Word does not Respond

On Mar 9, 4:23*pm, Korme wrote:
When creating a mail merge Word hangs after I choose the mail merge document
type... Word states "Not Responding" . *I have left it for very long periods
of time to see if I would get some kind of error however it never does. *I
end up having to CTRL, ALT, Delete many times to get it to close.



I am having the same problem.
I am using XP, Outlook 2007 and Word 2007. My data source is an Excel
2007 spreadsheet. The spreadsheet has 8 columns (one of which is
email address) and about 80 rows (so there are 80 contacts). So,
there is not much contact data.
I open Word, type out the message (and this is just a standard message
without any variable substitution) which is typically 2-3 paragraphs.
So, there is not much content data.
Then go to the Mailing tab and select recipients from an existing
list. Validate all the correct rows are checked and go to Finish and
Send. When I send, the first two (2) records are immediately sent
over to Outlook and then Word just freezes. I have to close Word and
re-open. Go back into the recipients list and uncheck the two records
that were sent, and go to Finish and Send. Then repeat the whole
process 38 more times to get my 80 emails sent.
This function worked 30 days ago with no issues. Something changed.
But I am not sure what. And there are no error messages or warnings
or hints about what is going wrong. I am not even sure what to look
at?