Brian:
Turns out the link you sent did not fix my problem after all. The steps
described were already done, so evidently the installation had been finished.
the basic problem is that when writing a new message, clicking on the "TO"
button brings up a list that is not the address book containing all the names
in the "Contacts" folder. There are many names in Contacts that do not appear
in the address book that appears. Furthermore, I cannot get the "TO" button
to open the "Contacts" list of names by default. It opens with "OAL" in the
"Show Names from the" window. When I change this to "Contacts" the erroneous
list comes up (don't know from where) and this list does not contain the
names that I can see whn I pull up Contacts folder in Outlook. The list that
does come up via the "TO" window doesn't behave properly, for example it
shows names as first name first when the Contacts folder has been instructed
to show last name first, and it's incomplete.
I would be very grateful for anyone's help on this.
Thanks very much.
Jock

"Jock" wrote:

Brian, thanks. The link you sent looks very helpful.
Jock

"Brian Tillman" wrote:

Jock wrote:

Reinstalled Outlook 2003 in a new computerand it won't look for
contacts when I click in a new message "TO" button. When I click on
"TO" button it automatically comes up with the "Show Names from the"
window set to OAL. I can manually reset this to "Contacts" but it
doesn't show the contacts that are on my computer's contacts list.

You didn't finish the reinstallation properly.
http://support.microsoft.com/kb/287563/en-us
--
Brian Tillman