Thank you Diane Poremsky, your reply, including the 'what if solution greyed'
was spot on. You've saved me hours of meandering through the
Help/Troubleshooting areas.
Trev72
"Diane Poremsky [MVP]" wrote:
If you have Contacts in the Contacts folder but they are not accessible when
you click on the To button, check these settings:
Make sure the Contact folder is enabled as an email address book. Right
click the Contacts folder, choose Properties then Outlook Address Book. Is
the box to enable as email address book is checked?
If this is grayed out...
Go to Tools | Email Accounts, choose View or change existing directories or
address book. Is the Outlook Address Book present? If it isn't listed, add
it and close and restart Outlook. If it is listed, then remove it and close
then restart Outlook and repeat these steps to add it.
If you are using Outlook 2007 and the the checkbox is grayed, you'll need to
make a new profile as you can't add the Outlook Address Book service due to
a bug.
You'll need a new profile - see
http://www.slipstick.com/Tutorials/profile/profile.htm
--
Diane Poremsky [MVP - Outlook]
Outlook Tips: http://www.outlook-tips.net/
Outlook & Exchange Solutions Center: http://www.slipstick.com
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"Stdemasi" wrote in message
...
I have Office 2007 and I cannot set the contacts folder as an address
book.
In the contacts folder properties menu the link th check is greyed out and
not available. I recently upgraded from a desktop running XP and Office
2003
to a laptop with Vista. I transfered the data between the two via a
network
connection. When first done I had to repair the pst file with the inbox
repair tool. Would this have anything to do with my problems. Someone
mentioned earlier to redo the profile but I don't quite follow what that
meant. Any help would be much appreciated.
Simon