This really sounds like a printer/driver issue. Visio’s print preview is
showing the actual output of the printer. Verify the printer model then see
if there is an updated driver based on the model of the printer and the
operating system. Try visiting the manufacture’s site and search for the most
recent drivers. You might also want to test with another Office application
to see if the issue is isolated to Visio.
--
James W.


"Paul Herber" wrote:

On Fri, 23 Apr 2010 04:35:01 -0700, SimenK wrote:

I would like to add that I have tried resetting her userprofile and
reinstalling Visio.

To add to David's response, in Visio create a new empty drawing, drop any old shape on the
drawing and see if that displays/prints correctly. If not then check that the viseo
drivers are up to date (a more complex operation, use a search engine to see how to do
that)., or if possible try a different printer, you may be able to borrow one for 1/2 an
hour.


--
Regards, Paul Herber, Sandrila Ltd.
Electronics for Visio http://www.sandrila.co.uk/visio-electronics/
Electrical for Visio http://www.sandrila.co.uk/visio-electrical/
Electronics Packages for Visio http://www.sandrila.co.uk/visio-electronics-packages/
.