The Information Store? Did you set up her account as an Exchange account?
"Nita" wrote in message
news
I installed outlook on a new gigabyte netbook .... everything was
wonderful.
Then the user went home and for some reason couldn't open her outlook so
she
decided to uninstall it. I reinstalled it now, but get the following
message:
Cannot open your default e-mail folders. The information store could not
be
opened.
What can i do to fix this??