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Old March 2nd, 2007, 04:25 PM posted to microsoft.public.powerpoint
Austin Myers
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Posts: 1,631
Default Client's machine won't play movie

I've written a tutorial on this very subject. Give it a read.


http://www.pfcmedia.com/Tutorial.htm



Austin Myers
MS PowerPoint MVP Team

Provider of PFCMedia, PFCPro, PFCExpress
http://www.pfcmedia.com



"Tall_Red" wrote in message
...
I embedded a Flash animation. Plays fine on my and my boss's machine. Our
client can't play it. We converted it to a .wmv and re-inserted as link.
Still wouldn't play. In both cases, he gets an error message: "Some
controls
on this presentation can not be accessed. They may not be activated on
this
computer."

He went to the Help section. It said he needed to register custom control.
He tried. No go. It said he needed a Visual Basic control file and it
could
not be found on his computer.

I've had this problem very occasionally with other clients. Never found an
answer and the problem is usually fixed by switching to a different
machine.
However that's not an option with this client.

Does anyone know how I can advise him to fix this problem, which is now my
very big problem?

Many thanks in advance