Mike Brant wrote:

I followed your directions. Following the step "Click Change" I was
presented with a dialog box with two identical, selectable listings
under "Outlook Address Books". Both are named "Contacts:Personal
Folders"

The only options I have are 1) a button titled "Remove Address Book"
and 2) radio buttons under show names by.

Should I remove an address book? How do I determine which one?
Does it even matter which one?

Remove them both, stop and restart Outlook, then right-click your COntacts
folder, choose Properties, click the Outlook Address Book tab and check the
box labeled "Show this folder as an e-mail Address Book". Click OK. That
should clear it up.
--
Brian Tillman