1. My original problem was that I have a large number of imported Contacts
and I wanted to assign them Categories where they now have none or have the
import list name as Category. It becomes very tedious to right click on
each one, select Categories, select the one I want, etc. So I want to use
shift and control to select half a dozen or more with the same category and
then right click to do category on all 6 at the same time. But if I right
click on one I have selected, that one is deselected from the list and the
category is given to all the others. If I right click on one that is not
selected, that one is put in the category and all the others are ignored. In
other words, it is not possible to add an contact to a selected list with
right click, holding the control key, and it is not possible to include an
item on the selected list with right click as it gets unselected. Is this a
known bug or is there some simple stupid explanation for this frustrating
behavior?
2. When I asked for Help from within Office, MS wanted me to find all kinds
of ID numbers which can not be cut and pasted from the Help About - why not.
Why weren't these numbers sent when I asked for Help? Then, after reducing
window sizes so I could see Help About and the Browser window at the same
time and finally getting the number typed in, I am told the number does not
match the product I selected as it is for Office 2003 Home and Student
Edition and I should select a different product, but that product does not
appear as a choice of products nor am I told I can't get help, if I can't.

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