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Old April 1st, 2009, 08:04 AM posted to microsoft.public.outlook.installation
rogerc
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Posts: 50
Default Outlook Connector Problem

Hi Brian,

I have a similar problem.

I have 29 folders in Hotmail + the usual suspects; Inbox, Junk email etc. :-)

I have just installed Connector. In Outlook 2003 I get my full list of
folders in the LHS Navigation Panel. But in only 3 of the 29 can I read the
contents. The rest are blank.

If I click on a folder that has content and then Properties/Folder Size I
get a Total size 'in so many' KB. If I click on a folder where no images show
and do the same, I get 0KB.

When in Outlook I 'see' an incoming Hotmail email and it is filtered into
the correct Hotmail folder. But, if it is filtered into a blank folder only
that email shows - the rest of the folders' content is still invisible to me
in Outlook. If into a folder where I can see the contents, it is fine. All
the messages are visible.

If I go back into Hotmail I can read all previous messages as normal.

Regards,

XP SP3
All updates

"Brian Tillman [MVP - Outlook]" wrote:

"Adrian" wrote in message
...

When I installed the latest Messenger, it gave me the option of installing
something called 'Outlook Connector', which I accepted.
I now see my msn email address listed in the folders view, but when I click
on it, I get an error saying 'The set of folders could not be opened'.
I already had MSN set up to work with outlook (can't remember how or when),
but installing connector seems to have disabled that (I can still see the
folders, but they no longer update).
So, in summary, installing connector has broken my ability to read my msn
mail.

Has anyone else experienced this and found a solution?


Um, uninstall the connector?
--
Brian Tillman [MVP-Outlook]