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Old August 19th, 2006, 10:08 AM posted to microsoft.public.outlook.contacts
Judy Gleeson [MVP Outlook]
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Posts: 116
Default How to correct an incorrect entry?

What you are seeing is probably the autocompletion which is a cache of
recently used names. It can have a name in it that you used once, that is
not in Contacts and it will remember it forever!

Get rid of wrong names and ones you don't want by using the down arrow in
the To... field till you highlight it, then hit Delete.

Please post your version next time you have a question.

--
Judy Gleeson
Microsoft Most Valuable Professional Outlook
www.acorntraining.com.au



"Tracey" wrote in message
ups.com...
Hi all,

One of my users is having a strange issue in Outlook. The address for
one of his contacts was originally typed incorrectly. We tried
correcting the address through both Contacts and the Address Book.
While the correction looks fine, Outlook still uses the incorrect
address. So, we deleted the contact completely. However, typing the
name in a new Outlook email message, still gives us the wrong address.

Has anybody seen this before? How do I completely remove an email
address from Windows/Outlook so that I can enter the correct address?

Thanks,
Tracey