Thread: normal.dot
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Old May 14th, 2004, 01:40 PM
k chow
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Default normal.dot

my word from office2003 hang and I've to end it with task
manager, since then everytime I quit word "cahnges have
been made that affect the global template normal.dot, do
you want to save the changes" and I've tried the
following.
using word2003 support templates troubleshoot
utility,delete data registry key,startup option key (both
with registry editor too), rename normal.dot, delete COM-
addins,remove macros,clear word and office startup
folder,uninstall office and delete office11
folder,reinstall office,run WordFix from
http://www.gmayor.com.,disable Norton a/v add in,scan with
a/v,delete all temp folder and ~normal.dot with no avail.
But if I start word with /a key, it would close properly.
Experts are saying don't take out the battery from beeping
smoke alarm, but because of the way MS built Word, even if
I put in a new smoke detector it'll too keep on beeping
once I put in the bettery by checking the "prompt to save
normal template" on tool,options,save tab in word. So I
don't want to burndown the house and build new by going
after my whole C: drive. Any other solution? Feeling like
chasing my own tail which I don't have. Thanks if any
suggestions.