Ok I'm Still lost.. You say that oulook uses MAPI that is how my adress book
is configured. but you say this is different than outlook 2007 that uses
instant search....what instant search????? again not sure what more info to
give here. in calender make an appointment..at the bottom there is a box to
add contacts, in all prevoiuse versions of microsoft, this linked that
appoitment to the contacts history or activities. When operating on Vista it
does not. Rob
"Russ Valentine [MVP-Outlook]" wrote:
Sorry I can't help, but you haven't "narrowed the problem down" at all.
Contrary to your claim, this is not a known issue that anyone so far has
provided steps to reproduce. There are no incompatibilities between Outlook
2007 and Vista, so you should be very reluctant to draw such a broad
conclusion from mere anecdote.
Problems with Activities on the other hand are very common. Since Activities
are a real time search that uses Outlook's older MAPI based search functions
(as opposed to Outlook 2007's new Instant Search which uses the OS's Instant
Search engine), troubleshooting problems with Activities starts by looking
for problems with Outlook's MAPI functions, which are installed with
Outlook's Address Book engine. That is the territory you should explore when
you look for the steps that can reproduce your problem. Most problems with
Activities go away when the Outlook Address Book engine is configured
correctly for the data store in the profile.
--
Russ Valentine
[MVP-Outlook]
"activetrouble" wrote in message
...
well we have started to narrow the problem down. This problem DOES NOT
HAPPEN
IN OUTLOOK 2007 when running xp it does happen in vista. my address book
is
configured properly. the problem is not a question of migrated data this
problem happens on a clean install that does not require any migration.
reading other posts shows that many people, some with alot of experience
with
outlook are having this problem. if anyone has come up with a solution it
would be greatly appreciated.
"Russ Valentine [MVP-Outlook]" wrote:
Just start by seeing if your Outlook Address Book view is working as it
should. Here are the instructions for configuring the service:
http://support.microsoft.com/default...Product=ol2002
--
Russ Valentine
[MVP-Outlook]
"activetrouble" wrote in
message
...
I think that may be a bit over my head but if you could point me in a
general
direction it would be greatly appreciated. thank you very musch for
your
patience Russ. Rob I.E. would i see if the adress book is right.
"Russ Valentine [MVP-Outlook]" wrote:
Outlook creates links using it MAPI protocols some of which are
included
in
the Outlook Address Book Service. So if activities are not appearing
that
you think should, the Outlook Address Book Service is one of the first
things to check. That's assuming of course, that you installed Outlook
clean
and actually created a new Outlook profile and data store from scratch
with
this installation.
http://support.microsoft.com/default...Product=ol2002
--
Russ Valentine
[MVP-Outlook]
"activetrouble" wrote in
message
...
Oulook is my default mail client. As far as transports i guess I
need
to
educate myself more. I have no idea what a transport is. I'm still a
little
lost as to how my E-mail configuration would affect a meeting being
linked
to
a contact. I'm not invieting them via E-mail im just attaching the
meeting
to
thier file at the bottom of the meeting setup screen. Thanks Rob
"Russ Valentine [MVP-Outlook]" wrote:
I understand completely. Outlook 2007 works fine. The problem you
are
having
most often arises when Outlook's transports are not installed and
configured
properly. Hence my question which still awaits your answer. You
also
need
to
ensure that your mail transports are working correctly and that
Outlook
is
your default mail client.
--
Russ Valentine
[MVP-Outlook]
"activetrouble" wrote in
message
...
Soory russ you are not understanding the problem. at the bottom
of
an
appointment there is a box marked "contact" any contact I put in
that
box,
used to show up under history or activities in all other versions
of
outlook.
judging by the number of posts, I am not wrong here, this fuction
does
not
work properly in outlook 2007. these entries do not always show
up
in
activities.. thanks Rob
"Russ Valentine [MVP-Outlook]" wrote:
State how you configured your Outlook Address Book Service in
this
new
installation.
--
Russ Valentine
[MVP-Outlook]
"activetrouble" wrote
in
message
...
Sorry Russ swithed was the wrong term.. Installed oulook 2007
"clean"
created
contacts now when I look in there activities appointments that
were
linked
to
them don't always show up I.E. opened up a contact looked in
activities
and
appoinment was there, looked up another contact, went back to
the
first,
information gone. Most of the time appoinments that have been
linked
to
a
contact don't show in activities. Any help thanks Rob
"Russ Valentine [MVP-Outlook]" wrote:
You said you "switched from an earlier version." State how
you
did
so
clearly and accurately. It is the likely source of your
problem
since
there
is no way to "switch from an earlier version" with Outlook.
Outlook
should
only be installed clean. Data can only be switched from an
earlier
version
by connecting a clean installation to your former data source
correctly.
Your symptoms suggest you failed to do so.
--
Russ Valentine
[MVP-Outlook]
"activetrouble"
wrote
in
message
...
There was no migrated data.. unless i dont understand the
term...
contact
was
created in oulook 2007. make an appointment and at the
bottom
link
it
to a
contact. when I go to that contacts activities the
appoinment
does
not
show
in his/hers activities. any help would be apprecited.
"Russ Valentine [MVP-Outlook]" wrote:
Answer is the same. If you want to know how you migrated
your
data
incorrectly, you must tell us how you did it. As it is,
you
must
create a
new profile and migrate your data correctly. It is your
profile
that
is
corrupt.
--
Russ Valentine
[MVP-Outlook]
"activetrouble"
wrote
in
message
...
I have the same problem yet the contacts were created in
oulook
2007.
this
is
a problem I have run into since switching from an
earlier
version...
the
activities tab is not consistant activities do not show
up
always
reguardless
of ho wthey were created i.e. old versions migrated or
originals
in
2007
"Russ Valentine [MVP-Outlook]" wrote:
Upgrades NEVER "take care of data migration."
Upgrade installations are not recommended. When you
attempt
one
you
must
create a new Outlook Profile from scratch and migrate
your
data
to
it
correctly.
The file you need to migrate is your Personal Folders
file
(*.pst)
It's
where all the mail, calendar, contacts etc are stored.
Take a look at these pages for info on Outlook data
backup
or
transfer:
http://www.slipstick.com/config/backup.htm
http://www.howto-outlook.com/Howto/backupandrestore.htm
http://office.microsoft.com/en-us/as...771141033.aspx
Note that some of the information on these pages is
outdated
and
no
longer
applies to Outlook 2003 or 2007. Specifically:
1. Ignore any advice to copy your PST file to Outlook's
default
location
to
connect it to your profile. Doing so only corrupts your
profile.
Copy
it
anywhere BUT the default location and open it within
your
Outlook
profile.
2. Ignore any advice that tells you to use export or
import
to
transfer
Outlook data. That has never been sound advice, but the
process
has
become
too deeply flawed now to be of any use whatsoever.
--
Russ Valentine
[MVP-Outlook]
"noelma" wrote in
message
...
I see several other messages on this - but no answers.
I
upgraded
from