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Old April 25th, 2008, 08:35 PM posted to microsoft.public.outlook.contacts
Russ Valentine [MVP-Outlook]
external usenet poster
 
Posts: 9,440
Default Outlook 2007 address books unavailable

Reinstalling never helps. Stating the precise steps you are using would help
us see what you might be doing wrong.
--
Russ Valentine
[MVP-Outlook]
"Peterfar" wrote in message
...
I tried following the entire sequence again - same result. Do you think I
should re-install Office 2007? Would I lose my contact information?

"Russ Valentine [MVP-Outlook]" wrote:

Then you're doing something wrong. Provide precise steps.
--
Russ Valentine
[MVP-Outlook]
"Peterfar" wrote in message
...
No. I used the windows file transfer facility initially to move data
from
one PC to the other, but have not used it since.

"Russ Valentine [MVP-Outlook]" wrote:

Something is inconsistent. If the Outlook Address Book Service exists
in
your profile, then you will be able select "Show as email address
book"
in
the Properties of your Contacts Folders, unless you somehow managed to
corrupt this profile as well. You're not still trying to use Windows
Easy
Transfer, are you?

--
Russ Valentine
[MVP-Outlook]
"Peterfar" wrote in message
...
Hi Russ.
Yes, I called the new profile Outlook 2007.
In ToolsAccount SettingsAddress Books there is "Outlook Address
Book"
Type "MAP1". When I double-click on this, the window that then
opens
doesn't
show an address book.
I hope this helps.

"Russ Valentine [MVP-Outlook]" wrote:

When you created a new profile, did you give it a unique name?
Look in Tools Account Settings Address Books
Does the Outlook Address Book Service appear there? It should. If
not,
add
it.

--
Russ Valentine
[MVP-Outlook]
"Peterfar" wrote in message
...
Hi Russ. The problem started when I migrated all my files from
one
PC
to
another using the Windows Vista file transfer facility. is that
my
contact
information does not appear in the Outlook address book i.e. All
my
contact
information is up to date and available in the 'Contacts' view,
but
if
I
go
to the 'Mail' view and click on the address book tab, there is
nothing
in
the
address book. Likewise, if I click on the 'To' or 'CC' or 'BCC'
tabs
on a
new mail message, it does not bring up any names.
I have followed this whole thread as far as possible and have
tried
creating
a new mail profile and then changing the default folder as
suggested
by
yourself in the thread and also followed the steps given by 'Bham
Sue'
in
her
posting in this thread. However, no matter what I do, when I get
to
the
last
step - that is, going to the 'Contact
Folder'/'Properties'/'Address
Book'
tab, I am unable to check the box 'Show as Address Book' because
it
is
greyed
out. Thanks so much for your assistance on this as this issue is
giving
me
more grey hair than I already have:-).

"Russ Valentine [MVP-Outlook]" wrote:

This is a long and old thread which contains many posts. Could
you
state
exactly what problem you are having and which steps you've used
to
correct
it? I can't decipher that information from your post, and we'd
need
to
know
that to tell if you're doing anything wrong.
--
Russ Valentine
[MVP-Outlook]
"Peterfar" wrote in message
...
Hi Russ. This is my first time posting on a web community, so
please
forgive
me if I am not using the right terminology. I am using
Outlook
2007
and
have
exactly the same problem. I have read this and other group
postings
and
have
followed your suggestions, including using the 287563 article
suggestions
and
creating a new Outlook profile as you suggest. I still cannot
see
my
contact
information as an address book. Perhaps (most probably) there
is
a
step i
have omitted, and i would be very grateful if you can assist
me.
regards

"Russ Valentine [MVP-Outlook]" wrote:

1. Create a new Outlook profile (which will create a new,
empty
data
file
as
its default).
2. Add whatever email _accounts_ you want to that profile
(which
I
assume
is
what you meant when you said you "used one of my current
email
addresses").
3. Open your previous Outlook data file in Outlook and set it
as
your
default.
4. Restart Outlook.
5. Close the new, empty data file the Outlook created by
default
when
you
created the new profile.
6. Make sure your Contacts Folder is enabled as an email
address
book
in
its
properties.

--
Russ Valentine
[MVP-Outlook]
"Christa" wrote in
message
...
I have had this same problem since i switched computers back
in
December.
I
think I'm just about to the point where it may actually
work.
But
I'm a
little confused here.... I created a new user via the mail
/
control
panel.
I used one of my current email addresses to do so. Which
is
also
in
my
other
folder. I have 4 other (total of 5) email's set up as pop
accounts
in
the
old profile. Which worked fine except for the address book
not
showing
the
contacts. Since i imported everything via the data
transfer
cable
initially, i'm not sure where / how to find the settings so
that
everything
will transfer to the new profile account.
If I do as stated from this last post, "open your old PST
file"
....
should
this be done under the new profile or old? I assumed
New.....
Soooo
I
click
on that and it opens folders... microsoft... Outlook....
from
there
on
the
right side, i have a folder titled accounts and under that
i
have
9
other
files all titled outlook (1.2.3.4. etc...) they are all
type
.pst.
I'm
not sure how they all got there, I'd assume from trying so
many
darn
times
to
create the new profile to merge as I've read before.
I click on one and ok... I can now open my sub folders for
each
of
the
accounts as i had set up in the old profile. BUT.... There
are
no
accounts
showing in the list except for the new one.

This is driving me crazy!!

"Russ Valentine [MVP-Outlook]" wrote:

Of course. Only you should never import a PST file. When
you
create
your
new
profile, it will create a new, empty PST file as its
default.
All
you
need
to do is open your old PST file in Outlook (File Open
Outlook
data
file...), set it to be the default, then restart Outlook
and
close
new
empty
PST file.
--
Russ Valentine
[MVP-Outlook]
"deekramer" wrote in
message
...
Thank you for this posting! I have been trying for a
month
to
figure
out
why
after getting my new machine with Vista & MS Office 2007
then
migrating
my
datafiles/setting from old machineto new one that the
Outlook
Address
Book
was grayed out and I could not link my contacts to my
address
book.
A
support
person at Microsoft said I did not move my csv file and
that
was
why
I
could
not get my address book to work even through I could see
the
contacts
in
my
contact list. It did not make sense to me so I started
web
research
on
this
issue and finally cam on your answer. My question is if
I
delete
the
current
profile and add a new one to make the Outlook Address
Book
visible,
can
I
still use the same information from the old profile for
the
new
one
and
import my old pst file?

"Russ Valentine [MVP-Outlook]" wrote:

Yeah. We were thrilled to discover that one.
--
Russ Valentine
[MVP-Outlook]
"Brian Tillman" wrote in
message
...
Russ Valentine [MVP-Outlook]
wrote: