Thank you very much Russ. My problem is now resolved. As you said, I wasn't
creating a new profile, but merely modifying the old one. Thanks again for
your help and patience.

"Russ Valentine [MVP-Outlook]" wrote:

Can't make it any clearer than that. You'll have to tell us what you don't
understand. We can't read your mind.
--
Russ Valentine
[MVP-Outlook]
"Christine Kent" Christine wrote in message
...
Can someone please start these instructions from scratch.

I have read through all of this and read through the MS support materials
on
this, and I still don't have an address book. I still get the "show this
folder as an email address book" greyed out despite having done everythign
I
think I have been told to do.

If someone has succeeded could they please write idiot proof step by step
instructions and take nothing for granted. I'm afraid the previous MVP
instructions are too obscure for me to be sure I have followed them.

"Russ Valentine [MVP-Outlook]" wrote:

1. Create a new Outlook profile (which will create a new, empty data file
as
its default).
2. Add whatever email _accounts_ you want to that profile (which I assume
is
what you meant when you said you "used one of my current email
addresses").
3. Open your previous Outlook data file in Outlook and set it as your
default.
4. Restart Outlook.
5. Close the new, empty data file the Outlook created by default when you
created the new profile.
6. Make sure your Contacts Folder is enabled as an email address book in
its
properties.

--
Russ Valentine
[MVP-Outlook]
"Christa" wrote in message
...
I have had this same problem since i switched computers back in
December.
I
think I'm just about to the point where it may actually work. But I'm a
little confused here.... I created a new user via the mail / control
panel.
I used one of my current email addresses to do so. Which is also in my
other
folder. I have 4 other (total of 5) email's set up as pop accounts in
the
old profile. Which worked fine except for the address book not showing
the
contacts. Since i imported everything via the data transfer cable
initially, i'm not sure where / how to find the settings so that
everything
will transfer to the new profile account.
If I do as stated from this last post, "open your old PST file" ....
should
this be done under the new profile or old? I assumed New..... Soooo I
click
on that and it opens folders... microsoft... Outlook.... from there
on
the
right side, i have a folder titled accounts and under that i have 9
other
files all titled outlook (1.2.3.4. etc...) they are all type .pst.
I'm
not sure how they all got there, I'd assume from trying so many darn
times
to
create the new profile to merge as I've read before.
I click on one and ok... I can now open my sub folders for each of the
accounts as i had set up in the old profile. BUT.... There are no
accounts
showing in the list except for the new one.

This is driving me crazy!!

"Russ Valentine [MVP-Outlook]" wrote:

Of course. Only you should never import a PST file. When you create
your
new
profile, it will create a new, empty PST file as its default. All you
need
to do is open your old PST file in Outlook (File Open Outlook data
file...), set it to be the default, then restart Outlook and close new
empty
PST file.
--
Russ Valentine
[MVP-Outlook]
"deekramer" wrote in message
...
Thank you for this posting! I have been trying for a month to
figure
out
why
after getting my new machine with Vista & MS Office 2007 then
migrating
my
datafiles/setting from old machineto new one that the Outlook
Address
Book
was grayed out and I could not link my contacts to my address book.
A
support
person at Microsoft said I did not move my csv file and that was why
I
could
not get my address book to work even through I could see the
contacts
in
my
contact list. It did not make sense to me so I started web research
on
this
issue and finally cam on your answer. My question is if I delete
the
current
profile and add a new one to make the Outlook Address Book visible,
can
I
still use the same information from the old profile for the new one
and
import my old pst file?

"Russ Valentine [MVP-Outlook]" wrote:

Yeah. We were thrilled to discover that one.
--
Russ Valentine
[MVP-Outlook]
"Brian Tillman" wrote in message
...
Russ Valentine [MVP-Outlook] wrote:

There's a bug in Outlook 2007. You can no longer remove the
Outlook
Address Book service and re-add it to repair the service. All
you
can
do is create a new profile.

I haven't explicitly tried that in my copy of OL 2007. What a
bummer.
--
Brian Tillman