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Old October 1st, 2008, 10:56 PM posted to microsoft.public.outlook.installation
Jack
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Posts: 463
Default Outlook 2003 won't start



"Arnaud Miege" wrote:

Hi,

I have recently installed Outlook 2003 on my machine (win XP SP2), and every
time I try to start it it gives me the following error message:

"Unable to open your default e-mail folders. Outlook could not start because
a data file to send and receive mail could not be found. To add a data file,
such as a personal folder file, double-click the Mail icon in Windows
Control Panel"

So I go to the Windows Control Panel, double-click the Mail icon, I click on
data files, Add... I only have one choice (Business Contact Manager
Database), so I click OK, and it gives me the following error message:

An exception occurred while trying to run
"C:\WINDOWS\system32\shell32.dll,Control_RunDLL"C: \PROGRA~1\COMMON~1\System\MSMAPI\1033\MLCFG32.CPL" ,@0"

I did some searching on the internet, but couldn't find any solution to
this. Can anybody help? I should point out that when asked to set up a mail
account the first time I opened up Outlook, I said no (and I don't want to
set up an email account).

Many thanks in advance,

Arnaud