Sure, thanks for the help.

Here's a few lines from an Excel document of how it's displayed now.
Offering 1 Offering
2
(region) EMEA, APAC, America EMEA, APAC,
America
Australia Null, Level 1, Null Null,
Null, Null
Austria Level 2, Null, Null Level 1,
Null, Null

Not sure how the formatting appears in the message so I'll explain.
As you can see there is a level 1 support for Australia, in APAC, in the 1st
offering. There is no level of support currently entered for EMEA or America
(probably to be added at a future date, if at all).
At the same time Offering 2 has nothing for Australia in any of the Regions.

2nd example:
Looking at 1st offering. In Austria, region EMEA, there is Level 2 support
but nothing entered for APAC or America.
On second offering, in Austria, Region EMEA, Level 1 Support is offered but
nothing for APAC or America..

Hope this helps clarify what I'm looking to achieve. Thank you!

"Evan Keel" wrote:

If you were to produce a report with columns Region, Country, Service, and
offering, what would it look like? Could you post this with sample data? I'm
having a hard time understanding your requirements. I'm sure the DB is quite
simple. And your table Support is wrong. If you know the Country, you know
the Region. I'm happy to help you, just help me understand your requiremts.
Again, a sample report with sample data would help.

Thanks,

Evan
"jenniferspnc" wrote in message
...
Sorry to post another question but I'm still thinking I've missed
something,
only because I didn't realize the other piece of the puzzle.

I think seeing the "spreadsheet" of what exists today is handicapping my
design.

Please if somebody could help me understand. Right now, we have two
different offerings. Within each offering we have the same regions and
countries but the difference lies with the levels of support offered (4,
one
no service, or null value). So I could have Offering 1...then shows
APAC....then showing the country Australia has 1st level of support. But
on
the Offering 2 there is no service.

Again I have these tables,

Region_t
RegionID(PK), Region

Country_t
CountryID(PK), Country, RegionID(FK)

Support
SupportID(PK), Support Description, CountryID(FK), RegionID(FK) ---is this
right?

And how do I incorporate the 2 offerings? Does that start at top above
region? Do I include the offering as a FK in the Region table? Sorry I'm
lost and really trying to do things the right way. Since things are
always
added on, I'm preparing for Languages spoken to be thrown my way, just
wonder
if it would be easy to incorporate later on? Assuming it would be another
table, connected to region perhaps? I really appreciate everyone's help.