John Mc,
1. So you are saying that it works fine when at Home, and connected to
Verizon, but will not work from WORK?
2. Is this a notebook that you take from Home to Work, and back again?
If your Work ISP is not Verizon, or a different type of Verizon service.
Verizon may be blocking access to their outgoing mail servers, since you are
not connected to your Home service.
3. Which leaves you with the following solutions:
a. See if there is a setting for travelers from Verizon.
b. Use their webmail interface when not at Home.
c. Set up a Gmail account, and try using their Outgoing Mail server
settings in Verizon Accts.
1. You might consider getting 4 new GMAIL accts to replace those 4
Verizon accts, I don't know the limitations of how many accts you can have.
2. AOL offers free email accts, (you can have multiple ones),
utilizing either POP3 or IMAP accts. Plus access to their outgoing mail
servers using alternate PORTS.
d. Create Dummy Verizon accts, using your Work place's ISP Outgoing Mail
server setting. You will need to remember to select those accts before
sending email from Work, to appear that you are sending from your Verizon
acct. You will need to set these accts to "Send Only".
You may run into a problem with Items #3c & #3d, if you send out a lot of
emails through those Verizon accounts. Gmail (or alternate email service) or
your Work ISP Mail service, may block because of excessive bandwidth use.
I hate to be a kill joy, but if your accts are contracted out to MSN from
Verizon. There has been instances where MSN/HotMail mail servers that
download to Outlook Express, Outlook, or other email applications, have been
out of commission for up to a week, or more. And the only thing that you
could do is use the webmail interface for those accts, to view or send mail
messages from those accts. Until they fixed the problem.
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"John Mc" wrote in message
...
Rich, the answer to #1 is yes, at home Outlook sends messages just fine. And
since I've changed nothing regarding anti-virus software or toolbars since
it
worked at home, I would think #3 and #4 do not apply (but thanks for
considering these possibilities). Than leaves #2, and the possibility of
server problems. But I've had this problem for over a week, and I don't
think
Verizon would be "down" for that long.
I asked them about other port numbers, and they say they do not have any
ports except 110 incoming and 25 outgoing.
I will try their customer service dept rather than tech support to ask about
settings for travelers.
Thanks
"Rich/rerat" wrote:
John Mc,
1. Have you ever been able to send message through your Verizon from
Outlook?
Your original settings might have been okay, but Verizon may have had
server
problems. The past few days.
2. Are you connected to Verizon's ISP when trying to send email?
If you are using another ISP for your Internet connection, Verizon may
block
access to their outgoing servers. You will need to contact them, see if
they
have settings for vacationers, or traveling businessmen.
3. If you have a Antivirus program checking incoming/outgoing email, you
should turn off this feature. Some of these antivirus programs, will
require
that you actually uninstall the program first. Then when you reinstall it,
choose the Custom Installation feature, and make sure that you do not
select
Email scanning.
4. Also if you have a toolbar, such as Google or Yahoo, make sure that it
is
not blocking Verizon, I personally don't use them, so you will need to
find
the feature to allow sites.
As I stated earlier, when looking at Verizon's website, it seems that they
use multiple email services to provide email function to their customers.
You need to contact them, and see what email service is handling your
acct(s), and the settings that are required. If they say that they only
provide settings for Outlook Express, they are the same as Outlook.
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