Hi Daisy,

I've actually installed new Windows XP S2 + Office 7 ultimate. And
there were no additional updates.
It means, the system is a fresh condition without any recent updates.
Unfortunately, the result was the same.

By the way, when I installed my credentials into the new system again,
it says that I can only use the same credentials for 28 computers and
now I left only 1 time.
what does this mean?

Thanks,
Steve



On Nov 20, 5:38*pm, ("Daisy Cao [MSFT]")
wrote:
Hi Brian, Steve, Paul,

If you all got the issue recently, please help check if you have Automatic
Update enabled, some times, the update may be conflict to some third party
software on your machine and cause unexpected result. You may remove all
updates for Windows and Office after the day that the issue occurred, if
there is any update, don't hesitate to reply here, I will report the issue
immediately for you.

Thank you for the time and effort the issue, hope we can figure out the
root cause soon.

Regards,

Daisy Cao
MCSE, MCSA, MCDBA
Microsoft Online Partner Support