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Old March 23rd, 2010, 12:41 AM posted to microsoft.public.outlook.installation
Leonid S. Knyshov // SBS Expert
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Posts: 290
Default Can't connect outlook in WIN 7 pro

On 3/22/2010 12:22 PM, Dvid P. wrote:
I am having the same problem. Our system is Exchange 2008 running on Server
2007 64 bit.

I installed Windows 7 professional (32 bit) on my work station along with
Office 2007. Before joining the domain, Outlook was able to properly connect
to exchange server. Once I joined the domain, I always get the error that
Exchange is not available.

I tried un-checking the encrypt data box. No luck.

Any Ideas?

Dave


"stanley" wrote:

Hi,

I have just installed outlook client7 in a WIndows 7 professional machine.
However, I can't seem to connect to my exchange server.

It works fine in Win XP, but I keep getting errors when I try to
authenticate the accounts. the errors a-
"
The connection to Microsoft Exchange is unavailable. outlook must be online
or connected to complete this action.
The name cannot be resolved. The connection to Microsoft Exchange is
unavailable. OUtlook must be online or connected to complete this action."

ANyone with any ideas? THank you


David,

In the future please create your own thread so the original poster does
not keep receiving notifications on the replies in this thread.

I want you to tell me how you are attempting to connect to the Exchange
server. Is this is a local network connection, a local wireless
connection, VPN, or via Outlook Anywhere?

For the purposes of this post, I am assuming it's either a local network
connection or a local wireless connection.

Secondly, how was the Windows 7 machine added to the domain?

Lastly, most often this error is the result of incorrect DNS settings in
use on the network. Advise your network administrator to ensure that the
DHCP server provides the DNS corresponding to the IP address of an
internal domain controller running a DNS server. You can verify this as
an end user with IPCONFIG command.

Please double-check the DNS settings. You can do so from either command
line with IPCONFIG or through the control panel.

Open a command prompt and attempt to ping the server by its address as
entered in Outlook settings. If you get a response, then we have other
issues.
--
Leonid S. Knyshov
Crashproof Solutions
510-282-1008
Twitter: @wiseleo
http://crashproofsolutions.com
Microsoft Small Business Specialist
Try Exchange Online http://bit.ly/free-exchange-trial
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