What information store? Why do you suspect ActivSync?
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Russ Valentine
[MVP-Outlook]
wrote in message
...
I have a user whose outlook freezes when entering in a
phone number for a contact. I believe it may be something
with her Microsoft Active Sync 3.7.1 and her HP iPAQ
which i have seen posted in another forum before but did
not say how to resolve it. Any suggestions? Everything is
patched and up to date.

Specs:
Windows XP SP2
Outlook 2003
MS Active Sync 3.7.1