Thanks for taking the time to reply.


So it works when you attach a different template, but not when you attach
Normal? Perhaps your Normal is corrupted. Fresh install will not have fixed
it unless you uninstalled first. Quit Word, find Normal, rename it, restart
Word, and try the test again. What version are you using?


I am using word X Service Release 1 running under Mac OS X 10.2.3

I have used the Microsoft utility to remove Office and I have emptied the Trash and reinstalled.

The same behaviour as before!
Also see if it works when you Insert File into a new doc based on Normal
instead of attaching the template.


This I had not tried befoer but still the same behaviour.

And ignore the error message you seem to be getting from the website, don't
repost unless you have given it some time and you are sure your message
isn't there. This one showed up 8 times.

Apologies for that, a sense of frustration (foolish in retrospect) had crept in...

Stephen Miller


DM