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Old February 2nd, 2009, 06:38 AM posted to microsoft.public.outlook.contacts
David Lyon
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Posts: 2
Default "Lost" address book

Thanks for the comments.

I eventually managed to get it to work.

I closed Outlook, deleted my original profile, and then created a new one.
This time, when I went to "Properties" for the Contacts folder, I was able to
select my Outlook contacts (it was no longer greyed out). I had to fiddle
around a bit, because for some reason I get two "Contacts" selections when I
go to the address book, but I have now told it to select the correct one
first, and it seems to work properly now.

So, I thank all of you for your input. It seems that the appropriate action
was to delete my original profile, then create another one, and then the
checkbox was available under the Address Book tab on the Properties for my
Outlook contacts.

Thanks again,





--
David Lyon


"Diane Poremsky [MVP]" wrote:

If you have Contacts in the Contacts folder but they are not accessible when
you click on the To button, check these settings:

Make sure the Contact folder is enabled as an email address book. Right
click the Contacts folder, choose Properties then Outlook Address Book. Is
the box to enable as email address book is checked?

If this is grayed out...

Go to Tools | Email Accounts, choose View or change existing directories or
address book. Is the Outlook Address Book present? If it isn't listed, add
it and close and restart Outlook. If it is listed, then remove it and close
then restart Outlook and repeat these steps to add it.

If you are using Outlook 2007 and the the checkbox is grayed, you'll need to
make a new profile as you can't add the Outlook Address Book service due to
a bug.

--
Diane Poremsky [MVP - Outlook]
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"David Lyon" wrote in message
...
I recently upgraded to Vista and Outlook 2007. I did not lose any data in
the process, but I have been unable to link my Outlook email address book
with my contacts.

I have reviewed the fixes I was able to find in previous posts. I closed
Outlook, went to Control Panel-Mail-Email Accounts. I tried first to add
my
email account automatically. However, it returned an error message
indicating it could not find the server settings (encrypted). It gave me
the
option to try unencrypted settings, which I tried, no luck.

I was able to add the address back in by entering the settings manually.
However, when I go to the address books tab in the Mail Setup window, and
click on change, there is no address book shown. I get the message
telling
me to make a change in the contacts properties folder. However, when I go
there, the option to show the Contacts as an email address book is still
greyed out.

Any suggestions?

Thanks.
--
David Lyon