Are you using in-cell editing? (Customize views, Other settings)
Did you try resetting the view?

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Diane Poremsky [MVP - Outlook]
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http://forums.slipstick.com/showthread.php?t=39473



"LohnesLink" wrote in message
...
Outlook 2003 - Contacts - Phone List view - - - stopped jumping to the
first
letter I type in when searching for a contact in the Contacts Folder. I
had
done some clean-up on msconfig and stopped stuff from running in Startup.
Could I have deleted something that makes this feature stop working? It
works just like it used to if I use the 'Address Cards' or 'Detailed
Address
Cards' view - jumps right to the first letter of the contact I type in.
Any
ideas?