Hurray! Option #2 worked! I never would have thought to do it, and it made
me REALLY nervous to "remove" the book, as I assumed it would disappear and
then I wouldn't know where to look to get it back. But I followed your
directions, and it all worked GREAT!

Thank you so very, very much! This makes the difference between night and
day, as e-mail is a huge part of my PC use.

Now all I have to do is figure out how to configure my CD/DVD combo to act
as a back-up drive, and I'll be set. If you have any suggestions about where
to look for that info (I didn't get a manual with the Sonic/Record Now
drive/software), I'd surely appreciate it.

Again, many thanks - this was ever so much easier than the hours I spent on
hold for Dell and MS.

Lissa

"Russ Valentine [MVP-Outlook]" wrote:

Then there are 2 possibilities:
1. You haven't enabled the correct Contacts Folder for display. See if you
ended up with more than one set of PST files or Contacts Folders during your
migration and don't have the correct one showing in the Address Book view
2. Your Outlook Address Book Service is corrupt. Remove it, restart Outlook,
re-add it and configure it the way the article tells you to.
--
Russ Valentine
[MVP-Outlook]
"Lissa" wrote in message
...
Thanks, Russ, I was hoping you would reply! I have followed the
instructions
you have provided in other posts to "install the Outlook Address Book
service" (changing the existing directory, seleccting Outlook Address
Book,
etc.)and those to "mark the Contact folder for use with your Address Book"
(Going to properties for Contacts folder and on the Outlook Address Book
tab
clicking show this folder as an e-mail address book, etc.)

I have done these numerous times, the Contact list is already selected in
the latter. Nothing seems to work to allow me access to addresses. The
only
thing I seem to able to do is go to a name in the Contact list, press
right/click and M and that gives me a new mail message with the name
auto-filled. I can send the message and then next time I mail that person
something, Outlook will auto-fill it again. Otherwise, I have to type in
every e-mail address completely. and continue to get the error message
(quoted above) whenever I click on the Address Book icon (or from drop
down
menu in Tools) or when I click on "To" in a new mail message.

Sure hope you have a solution! Thanks! Lissa

"Russ Valentine [MVP-Outlook]" wrote:

Never use the file migration utility. It does not work for Outlook.
It should be a simple matter to reconnect your Outlook Address Book.
What exactly did you try that didn't work?
--
Russ Valentine
[MVP-Outlook]
"Lissa" wrote in message
...
I have a new computer with Outlook 2003. I used a file migration
utility
to
bring over files/data/settings from old PC with Outlook 2000. I have
done
this twice, and each time, Outlook doesn't allow me access to the
Address
Book. I see all my info in Contacts, but I get this message when I try
to
open the Address Book: "The address list could not be displayed. The
Contacts folder associated with this address list could not be opened;
it
may
have been moved or deleted, or you do not have permissions...."

I have read this column and have several times followed the clear and
helpful instructions in article #287563 ("posted several times daily")
BUT
still get the message. Nothing seems to work.

At this point, the Contacts list, even though chosen per above
instructions,
seems like a wholly disconnected folder, as I have no ability to use it
for
e-mail. I cannot even use the "To" button on new mail messages, but
must
type in every single e-mail address to get mail to send.

Can someone help? Thanks, Lissa