The process of adding another user's Contacts folder to your own address book display is somewhat involved. You will need to be able to create -- at least temporarily -- an Outlook profile that opens another user's mailbox as the primary mailbox. Proceed with these steps while logged in under your own Windows account, not the other user's:

1. Create an Outlook profile that connects directly to the other user's mailbox, not your own, and start Outlook with that profile.

2. On the Properties dialog for the other user's Contacts folder, make sure that it's set to display in the Outlook Address Book and give it a display name other than contacts, such as Joe's Contacts.

3. Close Outlook.

4. In Control Panel | Mail, edit the *same profile* (i.e. the one from Step 1) to change the mailbox from the other user's to your own.

5. Still working with the same profile, on the Advanced tab of the Exchange Server service, add the other user's mailbox as a secondary mailbox.

6. Restart Outlook, and you should see the Joe's Contacts in your Outlook Address Book as well as your own Contacts folder.

You might find that it's easier simply to use a public folder as the repository for shared contacts.

--
Sue Mosher, Outlook MVP
Author of Configuring Microsoft Outlook 2003
http://www.turtleflock.com/olconfig/index.htm
and Microsoft Outlook Programming - Jumpstart for
Administrators, Power Users, and Developers
http://www.outlookcode.com/jumpstart.aspx


"Marlies" wrote in message ups.com...
We have a problem with Outlook 2003 and Exchange 2003. We do not use
pst files
Background:
In my company we set up mailboxes, which are used as general mailboxes.
The main purpose of these mailboxes is to receive mail and manually
forward it to a distribution list in the contacts folder of the main
mailbox. This way you only have to setup (and if necessary change) the
distibutionlist on one place.
The general mailboxes are shared with a few people who became
'owner' of the general mailbox. The general mailboxes have been
added as a secondary mailbox in the profile of the users (we can not
work with more than one outlook profile).
The problem:
A user has started Outlook and opens a received mail of the general
mailbox. He wants to forward the mail to a distribution list of the
contacts folder of the general mailbox. This is not possible, the
contacts folder is not available. Is there any solution?