Does it matter where the file is being saved to--- Local or Network
Does it matter if it is a newly created file or a saved file that was opened?
Exactly how are they saving? Shortcut? File Save? Just clicking the X?
What AV on local machine and network?
What local OS?



wrote in message
...
: We are running Excel 97 in a Citrix Environment and when
: the user tries to save a file, it closes the entire
: program. All changes are lost. I have checked the Event
: Viewer and there is nothing in there. This problem does
: not happen all the time. Any ideas on what to look for?