The file is being saved onto the Network. It looks like
these are existing files that are being modified. It
also seems to be happening more frequently with a Shared
Workbook. When saving, they are just selecting the Save
icon. We are running Trend Micro in our office - this
problem is showing up in our Citrix environment where the
problem workstations are thin clients - therefore they do
not run AV software locally. The OS for the thin client
is Windows 2000.

-----Original Message-----
Does it matter where the file is being saved to--- Local
or Network
Does it matter if it is a newly created file or a saved
file that was opened?
Exactly how are they saving? Shortcut? File Save? Just
clicking the X?
What AV on local machine and network?
What local OS?



wrote in message
...
: We are running Excel 97 in a Citrix Environment and
when
: the user tries to save a file, it closes the entire
: program. All changes are lost. I have checked the
Event
: Viewer and there is nothing in there. This problem
does
: not happen all the time. Any ideas on what to look
for?


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