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Old December 10th, 2005, 02:32 PM posted to microsoft.public.office.misc
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Default Microsoft Office Document Scanning stopped working

Hi Bob,

Thanks for your suggestions.

1. The scanner works perfectly in every other application except MS Document
scanning. There is even a WIA driver for the scanner that also works
properly. I have tested it with Photoshop, Adobe Acrobat and several other
graphics applications.

2. The application (ScannerFinder) is working fine and when I press a button
I can configure what its supposed to do and it does it.

3. The version of Word that I am using is 11.6568.6568 SP2.

"Bob Buckland ?:-)" wrote:

Hi Jacques,

There are a couple of things you may want to try.

1. Check to see that if your Scanner device requires a function to enable its front panel buttons (if any) that that utility/app is
running to be sure the scanner is 'seen.

2. Check in an app such as http://irfanview.com that you can acquire the scanner source and do a test scan successfully.

3. In MS Office Document scanning try to create a new 'preset' and see if the scanner is available to it with the driver you're
using. It is possible that pieces of both scanner driver files are still being accessed. Have you tried using a TWAIN driver?

FWIW, using a system restore point can do some odd things to Office.
What version/build of Word (from Help=About...) are you using?

========
"Jacques Giraud" wrote in message
...
There is no option in Office Document Scanning to set hardware options
related to the scanner. If the scanner has a sheet feeder, it is detected and
you can choose to use it or not. This scanner never had a sheet feeder and
the option is not available to be checked.
--
Bob Buckland ?:-)
MS Office System Products MVP

*Courtesy is not expensive and can pay big dividends*