Just a guess, but some printer drivers use composite colour to print - and
Word has a symbiotic relationship with the driver that other applications,
such as your e-mail application don't have. If the colour cartridges are
depleted the printer may well not print blacl text.
Check also that your Word text is not formatted as hidden.
If not that, try re-installing or updating your printer driver.
--
Graham Mayor - Word MVP
My web site
www.gmayor.com
Word MVP web site
http://word.mvps.org
"rjnagy" wrote in message
...
I have a Canon S500 printer that just started having printing problems. It
will only print emails. I have tried Word documents and other areas with
no
luck.
Any help?