I used the Inbox Repair Tool, then the Automatically Repair Office Programs,
then reinstalled Office from Add or Remove Programs. None of these have
worked. I still get the same error message and Outlook closes. I am next
going to try to remove the security updates from January 10 and see whether
those updates are the problem.

"Russ Valentine [MVP-Outlook]" wrote:

Repair your Outlook Data File using the Inbox Repair Tool. Then create a new
profile.
--
Russ Valentine
[MVP-Outlook]
"Phyllis" wrote in message
...
In my case, the message is : "Microsoft Outlook has encountered a problem
and
needs to close."

"Russ Valentine [MVP-Outlook]" wrote:

Why don't you tell us what the error message is?
--
Russ Valentine
[MVP-Outlook]
"Phyllis" wrote in message
...
I am using Outlook 2003 SP2. It has worked just fine until now. I am
trying
to edit one contact and add another. Each time I try to open the
contact,
I
get a general error message and Outlook closes. When I click on File,
New,
Contact, the same thing happens. I have restarted my computer twice,
but
that
had no effect. Any ideas?