"Phyllis" wrote:

I am next going to try to remove the security updates from
January 10 and see whether those updates are the problem.

I tried backing out the two updates to Outlook that I applied on 1/11 and
that solved my problem also. I should have noted the KB numbers of those
update before I backed them out so that I could include them here, but
didn't. I can track them down if it's not obvious which updates I'm
referring to.