No wonder. Never import a PST file.
Never copy and paste a PST file.
Go back and read those two sentences again.
You have yet to create a profile that is properly connected to your data
store.
Countless posts exist that tell you how to do that.
Create a new profile from scratch. Open the file and set it as your default.
Close the first PST file that Outlook creates. Then configure your Outlook
Address Book.
If you had looked where I'd told you, you would have found a duplicate set
of PST files or Contact Folders.

--
Russ Valentine
[MVP-Outlook]
"Steve" wrote in message
...


"Russ Valentine [MVP-Outlook]" wrote:

You appear not to be displaying the correct Contacts Folder in the
Address
Book Service.
Make sure the Contacts Folder that contains your Contacts is the one you
have enabed as an email address book and added to your address book
service.
--
Russ Valentine
[MVP-Outlook]
"Steve" wrote in message
...


"Russ Valentine [MVP-Outlook]" wrote:

Then there are 2 possibilities:
1. You haven't enabled the correct Contacts Folder for display. See if
you
ended up with more than one set of PST files or Contacts Folders
during
your
migration and don't have the correct one showing in the Address Book
view
2. Your Outlook Address Book Service is corrupt. Remove it, restart
Outlook,
re-add it and configure it the way the article tells you to.
--
Russ Valentine
[MVP-Outlook]
"Lissa" wrote in message
...
Thanks, Russ, I was hoping you would reply! I have followed the
instructions
you have provided in other posts to "install the Outlook Address
Book
service" (changing the existing directory, seleccting Outlook
Address
Book,
etc.)and those to "mark the Contact folder for use with your Address
Book"
(Going to properties for Contacts folder and on the Outlook Address
Book
tab
clicking show this folder as an e-mail address book, etc.)

I have done these numerous times, the Contact list is already
selected
in
the latter. Nothing seems to work to allow me access to addresses.
The
only
thing I seem to able to do is go to a name in the Contact list,
press
right/click and M and that gives me a new mail message with the name
auto-filled. I can send the message and then next time I mail that
person
something, Outlook will auto-fill it again. Otherwise, I have to
type
in
every e-mail address completely. and continue to get the error
message
(quoted above) whenever I click on the Address Book icon (or from
drop
down
menu in Tools) or when I click on "To" in a new mail message.

Sure hope you have a solution! Thanks! Lissa


Steve:
Hi Russ, I did all of the above, deleted the service and re-installed
it,
all the other settings are correct and I even created new profiles but
to
no
avail. The moment you click on the address book folder it comes up with
the
Contacts folder first, but no contacts.

I am using Outlook 2003 (part of Office SBE) any ideas???



Russ:

First you said Outlook 2000. Now you say Outlook 2003.
How did you "move" this PST file and configure Outlook to use it?
You most likely have either a corrupt profile or more than one PST file or
Contacts Folder.
Use Folder List view to examine your profile and describe accurately both
your Outlook version and what you see in your profile.

Steve:

Sorry to go back to my first post, but here I said it was Office 2003
Small
Buisiness Edition.

1. This is a new installation
2. I imported the old pst file (exported from old computer with Office
2003
SBE)
3. No luck with Contacts
4. Delete profile
5. Copy and paste old pst files to new location under local settings
6. Create new profile and point Contacts to Contacts file in Outlook
7. Still no luck
8. Tried pst repair tool
9. No problem found
10. Still no luck with Contacts