My folder list contains:

1) Contacts

2) Contacts in Personal Folders

3) Accounts in Business Contact Manager

4) Business Contacts in Business Contact Manager



When I click “1” I see a collapsed group of contract files by category.
“Properties” of this file tell me it is 1192 KB.



Clicking “2” gives me another contact file by category that’s 1140KB.



“3” has 1 record and “4” is completely blank.



In June, it appears I installed Business Contact Manager (BCM) under the
assumption I’d learn a little at a time as needed. I didn’t have a good
knowledge base to venture there. Now, when I add some new Contacts, I
occasionally get a message telling me “Outlook Could Not Find The Requested
Contact” or the computer appears to search then quit without giving a
message.



I just added “Donald Duck” to the #2 Contacts above, assigned it a group
called “Neighbors” and tried to find it. It came up. I then did the same
with #1 and the machine did nothing; just gave me the impression it searched
then quit. I used the window next to the icon for the Address Book to do
both searches. I then tried the same with the “Find” button on the toolbar
and got the same results. Finally, I went back to the first search described
here. This time, I got the same response as the second; the machine looked
like it searched, then quit. No report.



I decided to check for updates on the MS site. Service Pack 1 for BCM was
listed. The installation was attempted but failed; the program “encountered
a problem and needs to close” it said. I don’t know if this might have
anything to do with my antivirus software or not; the message gave no clues.



So… I’m lost. Since I found several .pst files when I searched my computer,
I thought I’d start by identifying which one Outlook is using now. How do I
determine the path of the .pst file Outlook 2003 is currently using?





"Sue Mosher [MVP-Outlook]" wrote in message
...
By "using," do you mean "displaying"? While looking at your contacts folder,
just click the Folder List navigation pane button at the bottom of the
navigation pane. You'll then see your contacts folder in the context of the
complete folder hierarchy.

--
Sue Mosher, Outlook MVP
Author of Configuring Microsoft Outlook 2003
http://www.turtleflock.com/olconfig/index.htm
and Microsoft Outlook Programming - Jumpstart for
Administrators, Power Users, and Developers
http://www.outlookcode.com/jumpstart.aspx


"John Gregory" wrote in message
...
I guess I misspoke. Apparently the CONTACTS file is part of the .pst file.
That's what I need to locate. How do I determine from within Outlook,
which
of my several .pst files the program is actually using at the moment?


"Sue Mosher [MVP-Outlook]" wrote in message
...
If you display the folder list navigation pane, you should be able to see
all your folders, with the contacts folders marked with an appropriate
icon.

"John Gregory" wrote in message
...
How do I find the location of the CONTACTS file I'm running in Outlook
2003
Premier H&B? I may have three and I'm running into some conflict as I
attempt to search for records made in the near past (days or weeks).
Problem
seems to have started when I installed Business Contact Manager in June
without having a decent knowledge base of what I was doing. Finding the
locations of these CONTACTS folders may help resolve this issue. When I
pull
up a contact record or right click on "Contacts" at the top of the
CONTACTS
screen, "Location" is identified merely as "CONTACTS"; no path. I appear
to
have a CONTACTS file, Contacts in Personal Folders, and a Business
Contacts
in Business Contact Manager. All have different file sizes.