I did the whole process twice again, this time going into properties. It was
never disabled. It just doesn't work.

"Brian Tillman [MVP-Outlook]" wrote:

"Mike Row Soft" wrote in message
...

OK, so I went into Email Accounts/View or Change Existing Directories or
Address Books/Change. I see two options, both Contacts: Personal Folders.
Regardless of whether I choose the first or the second, I STILL get the
error
message when I launch the Address Book from the Inbox or an open email.

Did you restart Outlook afterward? Remove them both, then stop and restart
Outlook. Then go back to the Contacts properties and reenable it as an
address book. The Address Book interface should be OK after that.
--
Brian Tillman [MVP-Outlook]

.