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Old May 12th, 2010, 02:09 PM posted to microsoft.public.outlook.installation
Orland, Kathleen
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Posts: 233
Default Outlook 2003 Not Connecting Over VPN with Windows 7

Did this work before you upgraded to Windows 7? If they're using Cisco for
the VPN tunnel, it may need an upgrade to the latest version.

When you connect via, can you ping the Exchange server and browse the
network (get to your home drive, a common drive, etc.)?

Can the Admin see you connecting via the VPN?

--

Kathleen Orland


"Mark" wrote in message
...
Cached mode normally. I did try with cache disabled, but as soon as I open
Outlook it gives Microsoft Exchange Server is unavailable error.
Only thing left that I can thing of trying is an update for our ISA server
that is handling the VPN connection on the company side. I cannot do

anything
with during business hours since it is also the internet pipe for our
Exchange server.

"Orland, Kathleen" wrote:

Are you in cached mode or working offline?

--

Kathleen Orland


"Mark" wrote in message
...
No error messages at all and nothing in the event viewer. The only

visable
sign is the outlook status shows connecting briefly then disconnected.

If I try to create a new profile over the VPN connection, when

clicking on
the check name button I get an error of The connection to the

Microsoft
Exchange Server is unavailable. Outlook must be online or connected to
complete this action.

The same account works perfectly through the vpn on an xp machine. I

am
totally confused as to what is going on here.

"Orland, Kathleen" wrote:

Is there an error message that might shed some light on this?

--

Kathleen Orland


"Mark" wrote in message
...
Just set up a Windows 7 notebook with OUtlook 2003 connecting to

Exchange
2003. All current service packs are installed.

When the notebookd is connected locally, outlook connects to

exchange
and
works perfectly.

When I connect through a VPN tunnel I can browse any shares on the

same
server that exchange is on, but Outlook cannot connect. The same

account
works fine on an XP machine. A VPN tunnel is the only option for
connecting
with this machine when it is outside the company.

Any suggestions for fixing?

Thanks


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