Thread: Hidden Contacts
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Old February 16th, 2010, 06:17 PM posted to microsoft.public.outlook.contacts
JEFF GUILFORD
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Posts: 2
Default You let Russ have it.

Am having the same problem and I'll give it a try, but really joined just to say that. thanks



Athan Thomas wrote:

Same Problem - resolved
31-Jan-10

I experienced the same problem on a contact I had entered manually just yesterday. Contacts show up on a search, but are not listed in the contacts folder. That is because they are not in the contacts folder. Thanks to prior posts in this thread, but no thanks to Russ, I found that the search will bring up contact records in any folder (even the deleted items folder), not just the contacts folder. Change the view to "list" on the search results. The last column on the right should display the folder location. To fix the problem when the folder is not "Contacts", open up the folder and move the contact records to the contacts folder.

From the first post, I don't understand the confusion. The information provided was more than adequate. Anyone who had a problem understanding or finds it necessary to be so Picayune about correct terminology should find someone else to respond to these questions.

Previous Posts In This Thread:

On Tuesday, September 29, 2009 2:04 PM
Frank J wrote:

Hidden Contacts
I realized recently that some of my contacts are missing. I have tried all
types of views with the same results. I can do a search and find them. I did
delete one of such contacts and reneneted it and now it shows in the list.

The synced list in my iphone is correct - all contacts properly shown
--
Frank J

On Tuesday, September 29, 2009 3:22 PM
Russ Valentine [MVP-Outlook] wrote:

Missing from where?
Missing from where?
Clarify your post with a complete and accurate description of your problem.
So far it contains none. Include your data store and number of Contact
Folders.
--
Russ Valentine
[MVP-Outlook]

On Wednesday, September 30, 2009 1:26 PM
Frank J wrote:

From the contact list in outlook.--Frank J"Russ Valentine [MVP-Outlook]" wrote:
From the contact list in outlook.
--
Frank J


"Russ Valentine [MVP-Outlook]" wrote:

On Wednesday, September 30, 2009 1:27 PM
Frank J wrote:

contact list in outlook--Frank J"Russ Valentine [MVP-Outlook]" wrote:
contact list in outlook
--
Frank J


"Russ Valentine [MVP-Outlook]" wrote:

On Wednesday, September 30, 2009 1:42 PM
Frank J wrote:

Sorry did not send all info you requested. I thought I was clear.
Sorry did not send all info you requested. I thought I was clear. I am using
outlook (2007) and some of the contacts do not show on the contact list in
outlook using any of the viewing formats available. The total number of
contacts shown on the list is 79. However I have my iphone linked with
Outlook and the the list in the phone shows 99 contacts. I have done a search
in outlook for a few of the contacts with success. They contimue to be hidden
in the outlook list until I do a search, delete the contact and re-enter them
as a new contact.

Please be more specific as to what you mean by "data store".
--
Frank J


"Russ Valentine [MVP-Outlook]" wrote:

On Wednesday, September 30, 2009 5:02 PM
Russ Valentine [MVP-Outlook] wrote:

We have no idea what you mean by "contact list.
We have no idea what you mean by "contact list." There is no such term used
in conjunction with Outlook. Do you mean your Contacts Folder? If so, which
view? Do you mean your address book view? Do you mean something else?
--
Russ Valentine
[MVP-Outlook]

On Thursday, October 01, 2009 2:58 PM
gail99 wrote:

I too am having a similar problem: In Outlook 2003 there are several
I too am having a similar problem: In Outlook 2003 there are several Outlook
Address Books with contacts in each book. Many of the address books have lost
contacts - completely gone. I can not see them in either the Folder List or
the Contact Folder views. They were not deleted nor archived. They are just
gone. I have seen other posts with this same problem, but not found any
answers given. Please help. And Russ, please do not slap me around for not
know the precise Outlook terms - you are supposed to help us not make us feel
stupid. thanks

"Russ Valentine [MVP-Outlook]" wrote:

On Thursday, October 01, 2009 4:04 PM
Gordon wrote:

Again we do not know what you mean by "address books" - the only "AddressBook"
Again we do not know what you mean by "address books" - the only "Address
Book" Outlook uses is a special view of the Contacts folder used for
inserting email addresses into a new email...

On Thursday, October 01, 2009 4:14 PM
Russ Valentine wrote:

it is OK if you do not know the proper terms.
it is OK if you do not know the proper terms. But if you use your own terms,
at least explain what you mean by them so we can figure out what your
question is.
In your case we would need to know in what view you are seeing "several
Outlook Address Books" and what you mean by that.
The problem that most people face in this regard is in the address book view
of Outlook, which may contain several outdated references to Contacts Folder
that are no longer valid. Is that what your problem is?
If so, you would remove invalid references to Contacts Folders from the
address book view he Tools E-mail accounts View or change existing
directories or address books Outlook Address Book Change???
If your problem is something else, then state more clearly what it is. Keep
in mind that there is no separate address book in Outlook, only an address
book view of your Contacts Folders.
--
Russ Valentine

On Thursday, October 01, 2009 4:22 PM
gail99 wrote:

i am confused - it clearly states in the properties of this "address list
i am confused - it clearly states in the properties of this "address list or
whatever you call it" - there is a tab for Outlook Address Book and the check
box says treat this folder as an OUtlook Address Book - how can you not know
this term? i cannot describe it any better than that

"Gordon" wrote:

On Thursday, October 01, 2009 6:36 PM
Frank J wrote:

I still do not understand what the problem is or why you do not understand
I still do not understand what the problem is or why you do not understand what
I am talking about. If you open outlook select contacts, you get a list of
contacts. you can then select the tab "view" and select current view and then
select how the contacts are listed ("Phone List", "By Category", B\"By
Company", etc.). I any of the veiws selected, the hidden contacts are still
hidden.

I cannot find any better way to explain it.
--
Frank J


"Russ Valentine" wrote:

On Thursday, October 01, 2009 8:08 PM
Russ Valentine wrote:

Imagine that none of us is sitting next to you watching your screen andseeing
Imagine that none of us is sitting next to you watching your screen and
seeing what you are seeing. Then use your imagination to create a post that
describes your problem and the steps that we could use to reproduce it. If
you cannot find a way to describe your problem then perhaps newsgroups are
not the best forum for your question and you should call PSS for help.
--
Russ Valentine

On Friday, October 02, 2009 6:15 AM
Russ Valentine wrote:

Some general things you can try until we can understand your issue
Some general things you can try until we can understand your issue better:
since there is no such thing as "hidden contacts" in Outlook, it is more
likely that you have contacts in more places than you realize, especially
since you synch with an iPhone. Use Folder List view to get a complete view
of your folder hierarchy and see if Contacts are in more than one place.
Also, make sure you are not confusing what you see in your autocompletion
cache with Contacts--they are not the same.
--
Russ Valentine

On Friday, October 02, 2009 3:19 PM
gail99 wrote:

i open outlook, then go to my contacts.
i open outlook, then go to my contacts. in contacts, i go file, new, folder,
name it and it appears in the list. I change the properties of the folder so
that it is treated as an Outlook Address Book. I add contacts to it. All is
well for a long time. Now, I browse to that folder, and the contacts within
it are gone. can you help figure out where they went? Using Outlook 2003 on
an Exchange/Windows SErver 2003 platform.

"gail99" wrote:

On Friday, October 02, 2009 4:16 PM
Frank J wrote:

If you read my 1st comments, I point out that by hidden, I mean that you cango
If you read my 1st comments, I point out that by hidden, I mean that you can
go to that when you veiw the contacts, not all are visible. You can, however,
make a search for the contact and it will be found and be able to view the
contact information. if you do a search for another contact that should show
in the list of contacts, it will also show up on the search. Those "hidden
contacts' will not show up with doing a search and then only in the search
results.

I cannot understand why others understand what I am saying and you cannot


Frank J


"Russ Valentine" wrote:

On Friday, October 02, 2009 5:10 PM
Russ Valentine wrote:

Since there are so many others who can understand and reproduce your
Since there are so many others who can understand and reproduce your problem
with the meager information you provide, where are their answers?
I give up. If you cannot provide the information I requested, I cannot help
you.
--
Russ Valentine

On Saturday, October 03, 2009 5:50 PM
Frank J wrote:

What is there to understand.
What is there to understand. Although the contacts are available to view in
Outlook and most are, some cannot be veiwed unless you know which one is not
on the visible list and unless you go put into "search all contact items" and
then it becomes visible.

Maybe it is because you have not personlly seen the problem and cannot
believe precisely what I am saying. That I can understand. I would also
would have a problem with it if it had not occured with me and have noted by
google searches that others have had the same problem and and without
resolution.

--
Frank J


"Russ Valentine" wrote:

On Saturday, October 03, 2009 6:07 PM
Russ Valentine wrote:

Most will resolve their problem if they follow the suggestions I gave you.
Most will resolve their problem if they follow the suggestions I gave you.
--
Russ Valentine

On Saturday, October 03, 2009 6:18 PM
Frank J wrote:

The suggestions you gave did nothing to help--Frank J"Russ Valentine" wrote:
The suggestions you gave did nothing to help
--
Frank J


"Russ Valentine" wrote:

On Saturday, October 03, 2009 10:08 PM
Russ Valentine wrote:

And you continue to provide no information that would permit any otheranswers.
And you continue to provide no information that would permit any other
answers.

--
Russ Valentine

On Monday, October 05, 2009 8:38 AM
Brian Tillman [MVP - Outlook] wrote:

In what folder does the search say they are in?--Brian Tillman [MVP-Outlook]
In what folder does the search say they are in?
--
Brian Tillman [MVP-Outlook]

On Tuesday, October 06, 2009 1:15 PM
Frank J wrote:

Now I finally know what your are referring to when you ask about folders.
Now I finally know what your are referring to when you ask about folders. I
did not know they could be created, how and when I managed to create them. I
have an idea of how they were created. I have reason to believe it was by an
app in my iphone.

How do I move the contacts from the these folders into the full contact
folders list and delete the unwanted folders?
--
Frank J


"Brian Tillman [MVP - Outlook]" wrote:

On Tuesday, October 06, 2009 1:43 PM
Brian Tillman [MVP - Outlook] wrote:

Open the source folder, select all the items by pressing Ctrl-A, then drag
Open the source folder, select all the items by pressing Ctrl-A, then drag the
selection to the destination folder. You want Outlook's default Contacts
folder to be the destination folder.
--
Brian Tillman [MVP-Outlook]

On Tuesday, October 06, 2009 1:54 PM
Frank J wrote:

Thanks for your help.FYI I confirmed my suspicion.
Thanks for your help.

FYI I confirmed my suspicion. It is an iphone app that does this. I an
going to let them know


Frank J


"Brian Tillman [MVP - Outlook]" wrote:

On Thursday, October 15, 2009 11:15 AM
gail99 wrote:

is anyone going to reply to this....
is anyone going to reply to this.... i still have contacts that have
disappeared?

"gail99" wrote:

On Thursday, October 15, 2009 1:31 PM
Brian Tillman [MVP - Outlook] wrote:

You are examining the properties of a Contacts folder, then.
You are examining the properties of a Contacts folder, then.


Do you sync with a handheld device at all?
--
Brian Tillman [MVP-Outlook]

On Thursday, November 19, 2009 6:54 PM
tomb36 wrote:

"Russ Valentine" wrote:
"Russ Valentine" wrote:

On Thursday, November 19, 2009 6:59 PM
tomb36 wrote:

"Russ Valentine" wrote:
"Russ Valentine" wrote:

On Friday, November 20, 2009 6:41 AM
Russ Valentine wrote:

Start by stating your Outlook version, the precise problem you are having,the
Start by stating your Outlook version, the precise problem you are having,
the steps that lead up to the problem, and what you have done in "all the time
you have spent trying to finish this."

--
Russ Valentine

On Sunday, January 31, 2010 9:23 AM
Athan Thomas wrote:

Same Problem - resolved
I experienced the same problem on a contact I had entered manually just yesterday. Contacts show up on a search, but are not listed in the contacts folder. That is because they are not in the contacts folder. Thanks to prior posts in this thread, but no thanks to Russ, I found that the search will bring up contact records in any folder (even the deleted items folder), not just the contacts folder. Change the view to "list" on the search results. The last column on the right should display the folder location. To fix the problem when the folder is not "Contacts", open up the folder and move the contact records to the contacts folder.

From the first post, I don't understand the confusion. The information provided was more than adequate. Anyone who had a problem understanding or finds it necessary to be so Picayune about correct terminology should find someone else to respond to these questions.


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