Yep, I would start by making sure you're up to date; there is a Service Pack
3 already for Office
http://office.microsoft.com/officeupdate
Also do a Windows Update
http://windowsupdate.microsoft.com
If it still fails try the troubleshooting steps posted here;
http://www.howto-outlook.com/faq/outlookdoesntstart.htm
--
Robert Sparnaaij [MVP-Outlook]
www.howto-outlook.com
Tips of the month:
-Navigation Pane Tips & Tricks
-Create an Office XP CD slipstreamed with Service Pack 3
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wrote in message
...
-----Original Message-----
-----Original Message-----
What is logged to the Event Viewer regarding this?
where do i find the event viewer?
Some basic troubleshooting;
http://www.howto-outlook.com/faq/outlookdoesntstart.htm
--
Robert Sparnaaij [MVP-Outlook]
www.howto-outlook.com
Tips of the month:
-Navigation Pane Tips & Tricks
-Create an Office XP CD slipstreamed with Service Pack 3
-----
wrote in message
.. .
outlook 2002 with me. when i click on outlook it opens
briefly and closes down. pllease help. thanks
is this what you mean?Event Application Failure
Application outlook.exe
Version 10.0.2627.1
Module comdlg32.dll
Module Version 5.50.4134.100
Offset 000115fc
Date Not Available
Event Application Failure
Application outlook.exe
Version 10.0.2627.1
Module outex.dll
Module Version 10.0.2625.0
Offset 00028851
Date Not Available
Event Application Failure
Application outlook.exe
Version 10.0.2627.1
Module mshtml.dll
Module Version 6.0.2800.1141
Offset 0009cb58
Date Not Available
Event Application Failure
Application winword.exe
Version 10.0.2627.0
Module gdi32.dll
Module Version 4.90.0.3000
Offset 0000544a
Date Not Available
Event Application Failure
Application winword.exe
Version 10.0.2627.0
Module winword.exe
Module Version 10.0.2627.0
Offset 00004ca4
Date Not Available
Event Application Failure
Application winword.exe
Version 10.0.2627.0
Module unknown
Module Version 0.0.0.0
Offset 00520052
Date Not Available
Event Application Failure
Application outlook.exe
Version 10.0.3416.0
Module ole32.dll
Module Version 4.71.3328.0
Offset 000025b0
Date Not Available
Event Application Failure
Application outlook.exe
Version 10.0.3416.0
Module outllib.dll
Module Version 10.0.3513.0
Offset 0004221c
Date Not Available
Event Application Failure
Application winword.exe
Version 10.0.3416.0
Module mso.dll
Module Version 10.0.3501.0
Offset 002f56fe
Date Not Available
Event Application Failure
Application winword.exe
Version 10.0.4219.0
Module winword.exe
Module Version 10.0.4219.0
Offset 0003b171
Date Not Available
Event Application Failure
Application winword.exe
Version 10.0.4219.0
Module envelope.dll
Module Version 10.0.4517.0
Offset 00007c8d
Date Not Available
Event Application Failure
Application outlook.exe
Version 10.0.4510.0
Module kernel32.dll
Module Version 4.90.0.3000
Offset 0000bb07
.
.