View Single Post
  #1  
Old October 4th, 2007, 05:56 PM posted to microsoft.public.access.reports
susiew53
external usenet poster
 
Posts: 3
Default Snapshot Viewer will not open .snp file

We have a client that sends us .snp files as email attachments. We have
Office 2007 installed on new Windows XP PCs. We have the Snapshot Viewer
installed. When we attempt to open an .snp file, either from email or after
saving attachment to the desktop, all we get is a blank Snapshot Viewer
window. If we re-install the Shapshot Viewer we can then open one .snp file
and then it reverts back to opening with a blank viewer window for subsequent
..snp files that are opened.

Any ideas would be greatly appreciated
Susie