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Old October 11th, 2004, 08:32 PM
Jeremy
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Thanks for your help. Yes, I tried re-registering Graph,
Excel, and PowerPoint (the additional two were to err on
the side of caution)... it didn't work.

I also tried installing a couple of patches that provide
updated versions of the OLE32.DLL... that didn't work
either. (MS KB824146 & KB828741) Looks like I'll have to
get MS on the phone for this one...

-Jeremy

-----Original Message-----
The only thing I can think is to try to reregister Graph,

but you may have
tried that already -- it seems you've tried all the stuff

at

The server application, source file, or item can't be

found (when editing
MSGraph, Excel Charts, Org Charts)
http://www.rdpslides.com/pptfaq/FAQ00236.htm

If none of that works, it may be time to bite the bullet

and call MS Product
Support.

--
Echo [MS PPT MVP]
http://www.echosvoice.com

"Jeremy" wrote in

message
...
Do you have some sort of solution for the OLE issues?

-Jeremy

-----Original Message-----
Jeremy, since your spreadsheets are linked, the first

question is, are the
linked spreadsheets available, and do the links point

to
the same path as
they did when the worksheets were first linked?

However, you're definitely having OLE issues of some

type
since you cannot
create a new graph/spreadsheet, either -- well, it

seems
that you can do
this on the PPT 97 machines, but not on the PPT 2002

(aka
PPT XP) machines.

So the problem with existing linked sheets *may* be a

missing XLS file (or
it may not, of course!). But the problem with not being

able to use
Insert/Object/Browse seems to be isolated to PPT 2002.

Have you tried running Detect and Repair from PPT 2002?

Also, even though you're not using Norton, it may still

be related to
anti-virus software. You might want to check for

something like the Norton
Office Plug-in on your AV software. Maybe disable

scanning PPT and XLS files
and see if that helps. If not, try disabling the AV

altogether (temporarily)
as a test.

--
Echo [MS PPT MVP]
http://www.echosvoice.com
presenter, PPT Live '04
Oct 10-13, San Diego http://www.powerpointlive.com


"Jeremy" wrote in

message
...
Hello All,

I'm having difficulty accessing an embedded Excel
spreadsheet from a PowerPoint document, and I can't

insert
an embedded Excel spreadsheet into a new PowerPoint
presentation. I can't seem to find an answer to this
problem anywhere. I'm using Office XP SP3 on a

Windows
2000 SP4 system with all the latest patches installed

(for
both Win2K and Office XP), and no, I don't have

Norton
AntiVirus or SystemWorks installed.

From an existing PPT document with an embedded Excel
spreadsheet:
If I right-click on the spreadsheet --

select "Linked
Worksheet Object" -- and attempt to click

either "Open"
or "Edit", I receive the following error-
"Microsoft PowerPoint can't start the application

required
to open this object.
An error occurred and this feature is no longer
functioning properly. Would you like to repair this
feature now?" "Yes" or "No" are my options to

continue.

If I select "Yes", another dialog box opens that
says: "Installing: Application Server" with a

progress
bar
and a cancel button. Eventually, this process fails

with
the error-
"The server application, source file, or item can't

be
found, or returned with an unkown error. You may

need
to
reinstall the server application." This error also
occurrs if I select the "No" button.

If I select "Update Link" from the right-click

context
menu, I receive the error-
"The linked file was unavailable and can't be

updated."
with an "OK" button to continue.

From either an existing PPT document with embedded

Excel
spreadsheets, or from a new blank PPT document, if I
select the "Insert" menu -- then "Object" --

"Create
from file" -- "Browse" -- (select any XL file

here) --

check the "Link" box -- and click the "OK" button, I
receive the same error as above-
"The server application, source file, or item can't

be
found, or returned with an unkown error. You may

need
to
reinstall the server application."

I don't have any Norton products installed.
I've tried saving the file in an older format (97-

2002,
95) and then modifying the file.
I've tried both repairing and reinstalling Office.
I've tried re-registering MS Graph, as well as MS

Excel
and MS PowerPoint (the last two were just for kicks)

using
the Office path\program name /regserver syntax.
I've tried using a path with less than 64 total

characters.
I don't have a folder in either the root or Program

Files
folders named either "Microsoft" or "Program" (and

as I
mentioned before, I'm not running Win NT 4.0).
I'm not linking to an Org chart, just trying to link

to
an
Excel spreadsheet.

At this point, I'm thinking the problem lies in the

fact
that the PPT file with the original problem was

created
in
either Office 97 or Office 95. I can replicate the

same
problem using the same file across 4 machines.

Machine 1 (original, mentioned above):
Win2K Pro SP4, Office XP SP3 (upgraded from Office

97)
with all patches from windowsupdate and officeupdate
installed. This problem is replicated using either

the
original problem PPT file, or attempting to insert an
Excel spreadsheet into a blank PPT file. I had also
attempted installing the PowerPoint Viewer, to see

if by
chance this would re-register some missing

components.
Didn't work.

Machine 2
Win2K Server SP4, Office XP SP3 (clean install) with

all
patches from windowsupdate and officeupdate

installed.
This problem is replicated using either the original
problem PPT file, or attempting to insert an Excel
spreadsheet into a blank PPT file.

Machine 3
Win2K Pro SP4, Office 97 SR2, appears to be missing

most
OS updates after SP4. This problem is replicated

using
either the original problem PPT file, but I can

insert
an
Excel 97 spreadsheet into a blank PPT 97 file. I had

also
attempted installing the PowerPoint Viewer, to see

if by
chance this would re-register some missing

components to
re-enable the original problem file. Didn't work.

Machine 4
A near-duplicate of Machine 3, except I didn't

attempt
installing the PowerPoint Viewer on this system.

Same
results as Machine 3.

I've thoroughly searched Google for help with this...

but
to no avail. Hope someone can help...

Thanks in advance,
-Jeremy


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