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#1
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Outlook 2003 address book missing
I copied my pst file from one computer to another. Now
when I click on my address book, I get this message: The address list could not be displayed. The contacts folder associated with this address list could not be opened; it may have been moved or deleted, or you don't have permissions. For information on how to remove this folder from the Outlook Adress Book, see Microsoft Office Outlook Help. Thanks. jls |
#2
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Outlook 2003 address book missing
Of course. This problem is posted here every day. You migrated to a
different PST incorrectly. It is not unusual for the Outlook Address Book to "lose track" of the connection to its Contacts Folder when you move or import your PST or update your Outlook version or OS. Use the following steps to reset the connection. Note that in some instances you may actually have to remove the Outlook Address Book completely from your Profile, close Outlook, and then re-add it before you can get it to work. Go to Tools | E-mail accounts, select "View or change existing directories or address books", and click OK. If you don't see the OAB in the Directories and Address Books list, click the Back button, then select "Add a new directory or address book", then "Additional Address Books", and add the OAB. Then keep clicking Back until you get back to the first dialog box, and go back to the Directories and Address Books list as you did earlier. Once the OAB appears in the list, select it and then click Change to make sure the Contacts folder(s) you want to display are listed. If any of them aren't listed, you'll need to enable those Contacts folders as Outlook Address Books by right clicking the folder, selecting Properties, clicking the Outlook Address Book tab, and checking the "Show this folder as an E-mail address book" box. Make sure you restart Outlook after making these changes. -- Russ Valentine [MVP-Outlook] "jlsohio" wrote in message ... I copied my pst file from one computer to another. Now when I click on my address book, I get this message: The address list could not be displayed. The contacts folder associated with this address list could not be opened; it may have been moved or deleted, or you don't have permissions. For information on how to remove this folder from the Outlook Adress Book, see Microsoft Office Outlook Help. Thanks. jls |
#3
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Outlook 2003 address book missing
-----Original Message----- Of course. This problem is posted here every day. You migrated to a different PST incorrectly. It is not unusual for the Outlook Address Book to "lose track" of the connection to its Contacts Folder when you move or import your PST or update your Outlook version or OS. Use the following steps to reset the connection. Note that in some instances you may actually have to remove the Outlook Address Book completely from your Profile, close Outlook, and then re-add it before you can get it to work. Go to Tools | E-mail accounts, select "View or change existing directories or address books", and click OK. If you don't see the OAB in the Directories and Address Books list, click the Back button, then select "Add a new directory or address book", then "Additional Address Books", and add the OAB. Then keep clicking Back until you get back to the first dialog box, and go back to the Directories and Address Books list as you did earlier. Once the OAB appears in the list, select it and then click Change to make sure the Contacts folder(s) you want to display are listed. If any of them aren't listed, you'll need to enable those Contacts folders as Outlook Address Books by right clicking the folder, selecting Properties, clicking the Outlook Address Book tab, and checking the "Show this folder as an E-mail address book" box. Make sure you restart Outlook after making these changes. -- Russ Valentine [MVP-Outlook] "jlsohio" wrote in message ... I copied my pst file from one computer to another. Now when I click on my address book, I get this message: The address list could not be displayed. The contacts folder associated with this address list could not be opened; it may have been moved or deleted, or you don't have permissions. For information on how to remove this folder from the Outlook Adress Book, see Microsoft Office Outlook Help. Thanks. jls . I'm not following your instructions? I removed my address book, then re-added it. |
#4
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Outlook 2003 address book missing
Your question is unclear.
Here's a KB article that tells you how to add an configure the Outlook Address Book Service. -- Russ Valentine [MVP-Outlook] wrote in message ... -----Original Message----- Of course. This problem is posted here every day. You migrated to a different PST incorrectly. It is not unusual for the Outlook Address Book to "lose track" of the connection to its Contacts Folder when you move or import your PST or update your Outlook version or OS. Use the following steps to reset the connection. Note that in some instances you may actually have to remove the Outlook Address Book completely from your Profile, close Outlook, and then re-add it before you can get it to work. Go to Tools | E-mail accounts, select "View or change existing directories or address books", and click OK. If you don't see the OAB in the Directories and Address Books list, click the Back button, then select "Add a new directory or address book", then "Additional Address Books", and add the OAB. Then keep clicking Back until you get back to the first dialog box, and go back to the Directories and Address Books list as you did earlier. Once the OAB appears in the list, select it and then click Change to make sure the Contacts folder(s) you want to display are listed. If any of them aren't listed, you'll need to enable those Contacts folders as Outlook Address Books by right clicking the folder, selecting Properties, clicking the Outlook Address Book tab, and checking the "Show this folder as an E-mail address book" box. Make sure you restart Outlook after making these changes. -- Russ Valentine [MVP-Outlook] "jlsohio" wrote in message ... I copied my pst file from one computer to another. Now when I click on my address book, I get this message: The address list could not be displayed. The contacts folder associated with this address list could not be opened; it may have been moved or deleted, or you don't have permissions. For information on how to remove this folder from the Outlook Adress Book, see Microsoft Office Outlook Help. Thanks. jls . I'm not following your instructions? I removed my address book, then re-added it. |
#5
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Outlook 2003 address book missing
What is the correct way to copy/import a pst file from one
pc to another? -----Original Message----- Your question is unclear. Here's a KB article that tells you how to add an configure the Outlook Address Book Service. -- Russ Valentine [MVP-Outlook] wrote in message ... -----Original Message----- Of course. This problem is posted here every day. You migrated to a different PST incorrectly. It is not unusual for the Outlook Address Book to "lose track" of the connection to its Contacts Folder when you move or import your PST or update your Outlook version or OS. Use the following steps to reset the connection. Note that in some instances you may actually have to remove the Outlook Address Book completely from your Profile, close Outlook, and then re-add it before you can get it to work. Go to Tools | E-mail accounts, select "View or change existing directories or address books", and click OK. If you don't see the OAB in the Directories and Address Books list, click the Back button, then select "Add a new directory or address book", then "Additional Address Books", and add the OAB. Then keep clicking Back until you get back to the first dialog box, and go back to the Directories and Address Books list as you did earlier. Once the OAB appears in the list, select it and then click Change to make sure the Contacts folder(s) you want to display are listed. If any of them aren't listed, you'll need to enable those Contacts folders as Outlook Address Books by right clicking the folder, selecting Properties, clicking the Outlook Address Book tab, and checking the "Show this folder as an E-mail address book" box. Make sure you restart Outlook after making these changes. -- Russ Valentine [MVP-Outlook] "jlsohio" wrote in message ... I copied my pst file from one computer to another. Now when I click on my address book, I get this message: The address list could not be displayed. The contacts folder associated with this address list could not be opened; it may have been moved or deleted, or you don't have permissions. For information on how to remove this folder from the Outlook Adress Book, see Microsoft Office Outlook Help. Thanks. jls . I'm not following your instructions? I removed my address book, then re-added it. . |
#6
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Outlook 2003 address book missing
To use another PST file (such as one from an earlier installation) and set
it to be the default for your current installation of Outlook, you will first need to know the location and name of the PST file you'd like to use as your new default. Then use the following directions, depending on version and mode of Outlook: Corporate Mode: (With Outlook closed) - Control Panel Mail applet - Remove the current Personal Folder service - Readd the service, directing it to the new PST file location - Restart Outlook Internet Mail Only mode: - File menu Open Personal Folders file migrate to the new PST file location to open it - Right-click on the root of the new set of folders in the folder pane (View Folder List) - Choose Properties - Check the "Deliver POP mail" box - Quit & restart Outlook - Now you can Close the PST file that you were previously using (R-click on that pst folder while in Folder View and select "Close foldername Folders"). If you have any information in your former PST that you'd like to transfer to your new default PST, you can drag and drop from one to the other before you close the old one. Outlook 2002: - Go to Tools Options Mail Setup Data Files Add... - Add the PST you'd like as your new default, then Close OK to exit the Options dialog - Go to Tools E-mail Accounts View or change existing e-mail accounts - Select the PST you just added in the "Deliver New e-mail to the following location" dropdown (it will most likely appear just below the current default Personal Folders file) Finish - Exit and Restart Outlook - You can now close the previous default PST (R-click on that pst folder while in Folder View and select "Close foldername Folders"). If you have any information in your former PST that you'd like to transfer to your new default PST, you can drag and drop from one to the other before you close the old one. -- Russ Valentine [MVP-Outlook] "jls" wrote in message ... What is the correct way to copy/import a pst file from one pc to another? -----Original Message----- Your question is unclear. Here's a KB article that tells you how to add an configure the Outlook Address Book Service. -- Russ Valentine [MVP-Outlook] wrote in message ... -----Original Message----- Of course. This problem is posted here every day. You migrated to a different PST incorrectly. It is not unusual for the Outlook Address Book to "lose track" of the connection to its Contacts Folder when you move or import your PST or update your Outlook version or OS. Use the following steps to reset the connection. Note that in some instances you may actually have to remove the Outlook Address Book completely from your Profile, close Outlook, and then re-add it before you can get it to work. Go to Tools | E-mail accounts, select "View or change existing directories or address books", and click OK. If you don't see the OAB in the Directories and Address Books list, click the Back button, then select "Add a new directory or address book", then "Additional Address Books", and add the OAB. Then keep clicking Back until you get back to the first dialog box, and go back to the Directories and Address Books list as you did earlier. Once the OAB appears in the list, select it and then click Change to make sure the Contacts folder(s) you want to display are listed. If any of them aren't listed, you'll need to enable those Contacts folders as Outlook Address Books by right clicking the folder, selecting Properties, clicking the Outlook Address Book tab, and checking the "Show this folder as an E-mail address book" box. Make sure you restart Outlook after making these changes. -- Russ Valentine [MVP-Outlook] "jlsohio" wrote in message ... I copied my pst file from one computer to another. Now when I click on my address book, I get this message: The address list could not be displayed. The contacts folder associated with this address list could not be opened; it may have been moved or deleted, or you don't have permissions. For information on how to remove this folder from the Outlook Adress Book, see Microsoft Office Outlook Help. Thanks. jls . I'm not following your instructions? I removed my address book, then re-added it. . |
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