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"Check for duplicate contacts" not working



 
 
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  #1  
Old June 22nd, 2006, 05:47 PM posted to microsoft.public.outlook.contacts
reiner
external usenet poster
 
Posts: 13
Default "Check for duplicate contacts" not working

Outlook 2003, Tools\Options\Contact Options I have selected "Check for
duplicate contacts".

Outlook help says this is supposed to do the following...
"If you save a contact with the same name or e-mail name as one that already
exists in your Contacts folder, Microsoft Outlook will display a dialog box
that allows you to either add the new contact or update your existing contact
with the new information from the new contact."

but I never get the dialog box when I enter a duplicate name. Help!


  #2  
Old June 22nd, 2006, 07:29 PM posted to microsoft.public.outlook.contacts
Sue Mosher [MVP-Outlook]
external usenet poster
 
Posts: 7,177
Default "Check for duplicate contacts" not working

Do your contacts use a custom form? THat's the one known cause of the duplicate checking not working.

--
Sue Mosher, Outlook MVP
Author of Configuring Microsoft Outlook 2003
http://www.turtleflock.com/olconfig/index.htm
and Microsoft Outlook Programming - Jumpstart for
Administrators, Power Users, and Developers
http://www.outlookcode.com/jumpstart.aspx

"reiner" wrote in message ...
Outlook 2003, Tools\Options\Contact Options I have selected "Check for
duplicate contacts".

Outlook help says this is supposed to do the following...
"If you save a contact with the same name or e-mail name as one that already
exists in your Contacts folder, Microsoft Outlook will display a dialog box
that allows you to either add the new contact or update your existing contact
with the new information from the new contact."

but I never get the dialog box when I enter a duplicate name. Help!


  #3  
Old June 22nd, 2006, 08:03 PM posted to microsoft.public.outlook.contacts
reiner
external usenet poster
 
Posts: 13
Default "Check for duplicate contacts" not working

Yes, all forms are custom, but nothing changed on the first page so I still
see Follow-up Flags. Does this kill duplicate checking anyway?

"Sue Mosher [MVP-Outlook]" wrote:

Do your contacts use a custom form? THat's the one known cause of the duplicate checking not working.

--
Sue Mosher, Outlook MVP
Author of Configuring Microsoft Outlook 2003
http://www.turtleflock.com/olconfig/index.htm
and Microsoft Outlook Programming - Jumpstart for
Administrators, Power Users, and Developers
http://www.outlookcode.com/jumpstart.aspx

"reiner" wrote in message ...
Outlook 2003, Tools\Options\Contact Options I have selected "Check for
duplicate contacts".

Outlook help says this is supposed to do the following...
"If you save a contact with the same name or e-mail name as one that already
exists in your Contacts folder, Microsoft Outlook will display a dialog box
that allows you to either add the new contact or update your existing contact
with the new information from the new contact."

but I never get the dialog box when I enter a duplicate name. Help!



 




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