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Outlook XP not saving password



 
 
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  #1  
Old June 13th, 2008, 10:22 PM posted to microsoft.public.outlook.general
Richard Mitnick
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Posts: 53
Default Outlook XP not saving password

I recently had to install Office XP, including Outlook XP, in a computer
where it had not been installed, and Outlook is not saving my password.

I am not having any trouble sending or receiving mail, just the annoying
pop-up constantly asking me for my password.

Any idea how I can solve this?

Thanks.

RSM

  #2  
Old June 13th, 2008, 10:30 PM posted to microsoft.public.outlook.general
Roady [MVP]
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Posts: 23,553
Default Outlook XP not saving password

For which version of Windows?

--
Robert Sparnaaij [MVP-Outlook]
Coauthor, Configuring Microsoft Outlook 2003
http://www.howto-outlook.com/
Outlook FAQ, HowTo, Downloads, Add-Ins and more

http://www.msoutlook.info/
Real World Questions, Real World Answers

-----

"Richard Mitnick" wrote in
message ...
I recently had to install Office XP, including Outlook XP, in a computer
where it had not been installed, and Outlook is not saving my password.

I am not having any trouble sending or receiving mail, just the annoying
pop-up constantly asking me for my password.

Any idea how I can solve this?

Thanks.

RSM


  #3  
Old June 13th, 2008, 11:20 PM posted to microsoft.public.outlook.general
Richard Mitnick
external usenet poster
 
Posts: 53
Default Outlook XP not saving password

Hi, thanks, Windows Vista HOme Premium

RSM


"Roady [MVP]" wrote:

For which version of Windows?

--
Robert Sparnaaij [MVP-Outlook]
Coauthor, Configuring Microsoft Outlook 2003
http://www.howto-outlook.com/
Outlook FAQ, HowTo, Downloads, Add-Ins and more

http://www.msoutlook.info/
Real World Questions, Real World Answers

-----

"Richard Mitnick" wrote in
message ...
I recently had to install Office XP, including Outlook XP, in a computer
where it had not been installed, and Outlook is not saving my password.

I am not having any trouble sending or receiving mail, just the annoying
pop-up constantly asking me for my password.

Any idea how I can solve this?

Thanks.

RSM


  #4  
Old June 13th, 2008, 11:28 PM posted to microsoft.public.outlook.general
VanguardLH[_2_]
external usenet poster
 
Posts: 4,113
Default Outlook XP not saving password

"Richard Mitnick" wrote in
:

"Roady [MVP]" wrote:

"Richard Mitnick" wrote ...

I recently had to install Office XP, including Outlook XP, in a computer
where it had not been installed, and Outlook is not saving my password.

I am not having any trouble sending or receiving mail, just the annoying
pop-up constantly asking me for my password.


For which version of Windows?


Hi, thanks, Windows Vista HOme Premium


Outlook 2002 will NOT remember passwords when ran under Windows Vista.
Outlook 2002 was coded to use pstore (protected storage system) in the
registry to cache the login credentials for the e-mail accounts defined
in Outlook; see http://msdn2.microsoft.com/en-us/library/bb432403.aspx.
pstore is no longer available under Windows Vista. The registry keys
are still there but are read-only so Outlook cannot record your login
credentials into those registry keys but cannot update them. Vista
dropped pstore and went to DPAPI
(http://msdn2.microsoft.com/en-us/library/ms995355.aspx) which has been
around since 2001 starting in Windows 2000. The result is that you will
need to supply your login credentials for each e-mail account that you
have defined in Outlook for the first mail poll performed by Outlook.
After the first mail poll, the login credentials are reused so you don't
need to supply them again. However, if you exit and reload Outlook then
you need to supply the login credentials for only the first mail poll.

Outlook 2003/2007 are coded to use either pstore or the newer DPAPI
which means they will run under Vista and pre-Vista versions of Windows.
Mainstream support for Outlook 2002/XP is dead
(http://support.microsoft.com/lifecycle/?p1=2533) so there will be no
further feature changes, bug fixes, or enhancements to it which means it
will remain incompatible for use under Windows Vista.

Read:
http://www.msoutlook.info/question/28
http://www.outlook-tips.net/howto/vista.htm
http://en.wikipedia.org/wiki/Securit...es_and_changes
http://msdn2.microsoft.com/en-us/library/bb756884.aspx

I'm still using Outlook 2002. Another reason not to use Vista. You're
screwed unless to migrate to a pre-Vista Windows version or upgrade to
Outlook 2003 or 2007.
  #5  
Old June 13th, 2008, 11:47 PM posted to microsoft.public.outlook.general
Richard Mitnick
external usenet poster
 
Posts: 53
Default Outlook XP not saving password


O.K.k, thanks, I got it. At least it works. The real problem was trying to
re-install Offcie 12, after uninstalling it, we could not get past the
translator files, the install would not drill past the folder to the files.
So we installed Office 10.

This may have been fixed in this month's patches.

If that is the case, and if we have recovered from the last bout of cleaning
the registry of Office 10 and Office 12 entries, line by line by line, we may
ditch the Offie 10 and go back to Office 12, but only if we feel very patient.

Meanwhile, everything works, and Offcie 10 (XP) is fine.

 




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